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is 2checkout so bad?
s 2checkout so bad?
yesidol

10+ Year Member



 
Msg#: 1091 posted 12:18 pm on Aug 27, 2003 (gmt 0)

s 2checkout so bad?

Their admin account statement looks dizzy, can't understand...

ccnow has a clear statement approach count each order and net sale, 2co do not count each order, looks dizzy and dun't know how much net sale make

 

andy_boyd

10+ Year Member



 
Msg#: 1091 posted 8:30 pm on Aug 27, 2003 (gmt 0)

I have just started using 2CheckOut inside the last 2 months. I thought they were good looking and decided to try, afterall, if it goes wrong you can always move to a different processor. Here's what I have noticed:

1. If you have even a small number of orders it will literally take several minutes on a dial-up modem to view them. Their system is slow as mollasces.

2. Confusing to begin with, but after a while it gets easy to use.

3. No problem getting money into your account. Although I did notice a slight discrepancy after they wired me the money.

4. Slow response rate to customer enquiries. Any response you do get is mostly a copy-and-paste script.

5. Generally slower for customers to add products to their cart when compared to the likes of paypal.

6. Seem to have some trouble with their servers going down and miss-timing subscription payments.

All in all they are ok. But if you expect many orders you will need to expect long delays in pages loading, so it will take longer to process orders etc etc.

jimmykav

10+ Year Member



 
Msg#: 1091 posted 8:08 am on Aug 28, 2003 (gmt 0)

I have been using 2checkout for a number of months now.

I found it easy to set everything up, but andy_boyd is right about the speed of their systems. It can take almost a minute to view the orders that have been placed in the last day or two.

I have found their support to be responsive. I am sure there are companies with better rates etc., but overall I have had a positive experience.

derekwong28

WebmasterWorld Senior Member 10+ Year Member



 
Msg#: 1091 posted 10:46 am on Aug 28, 2003 (gmt 0)

Read this thread, don't say you haven't been warned

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