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Netscape 6 -- Secure Server Connection Bugs

 1:15 am on Dec 8, 2000 (gmt 0)

Early after the release of Netscape 6 net24_7 reported (and I later verified) that NN6 had problems with at least some types of secure server connections.

I was just checking out Xara's newest vector graphics program and found their direct warning [xara.com] that Netscape 6 would not access their secure server, due entirely to bugs in the browser. I then went to check the Netscape site to see if there was any mention of this bug -- there is none I could find.

Man I hope they fix this, and as a patch if possible, and long before an entirely new version of the browser is released. What good does a new browser do for e-commerce if it can't let people buy online.

Is anyone using NN6 regularly? Are there situations where it has functioned properly connecting to secure servers? I'd like to understand this bug better, but information is very scarce. Maybe it's only a problem with certain types of certificates, or whatever.

Any input is welcome. Inquiring minds want to know!

Edited by: tedster



 9:54 am on Dec 8, 2000 (gmt 0)

NS6 on MAC Sys 9.0.4

We could not access the payment area of findwhat.com
Reported it and paid via telephone to CS.

PS: Under preferences, change themes to classic to improve speed.


 12:26 pm on Dec 8, 2000 (gmt 0)

Hi Tedster,

I run an e-comm site. When it was first released I had heard about that. I download NN 6 and then rebooted. I then went to my site and placed an order. The last step on the order process is an SSL directory hit for the secure order form. No problems were encountered.

Now I believe, I do stress "believe" as it is A) Friday B) 7:00 a.m. C) First drink of my Mt. Dew (would you trust a server rebuild from me under these conditions ;)) that it has to do with 40 bit certs and 128 bit certs on the servers you are hitting. If it is 40 then NN 6 bombs, if it is 128 NN 6 is :).

I do not have the article at hand but I remember reading this "somewhere". My URL is in my profile for testing purposes if you would like.

C Ya,



 12:37 pm on Dec 8, 2000 (gmt 0)

Under Preferences, Advanced, Passwords
If you choose "Use Encryption to store sensitive data" the system will freeze.
I have the USA 128 version.


 1:47 am on Dec 9, 2000 (gmt 0)

There's not any one problem that causes all the issues people report. Some people have been reporting a botched install that doesn't include the PSM module, others have had problems with buggy IBM servers that need to be updated to newer versions, etc.

The first thing to try is to install PSM 1.3 (I believe 1.2 is included with NS6) from this URL: [docs.iplanet.com...]

[on an unrelated note, it sure is nice to be able to cut-and-paste that URL now that the context menu for the location bar is in Mozilla nightlies]

You should be able to simply ignore the installation instructions. Just click on the installation button and it should overwrite the PSM that NS6 installed by default. The excessively complicated instructions are designed to deal with multiple installations.


 8:54 am on Dec 9, 2000 (gmt 0)

I've suspected that 40 bit encryption might be at least one culprit, since the emphasis is strong on on 128 bit. Your experience leans more evidence that way. But, I'm so far away from really grokking encryption that it's painful. I just want the browser to work!


Have you been a part of developing the source code? Your familiarity with the issues and their remedies is extremely useful. I greatly appreciate your contributions, and I hope you can continue to keep us up to date on key issues.


 10:21 am on Dec 9, 2000 (gmt 0)

I'm just kind of an early adopter. I also seem to be turning into a Bugzilla addict, tracking the latest bugs and features as they come up.

Of course, I'm also playing with Opera a bit now, too. If these two can grab 30%-40% of the browser market between them, my hope is that MS will feel pressure to play catch-up on standards and I can finally write pages without MSIE and NN4 workarounds.


 10:48 am on Dec 9, 2000 (gmt 0)

>my hope is that MS will feel pressure to play catch-up on standards and I can finally write pages without MSIE and NN4 workarounds

In my life, that sentiment has the force of a prayer! MS needs to understand the real meaning of service and stop with all the manipulative gambits.

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