I'm assuming that when you say "View - HTML" you mean "View - Source", is that correct?
Have you tried File - Edit to see if you can access the code that way? Or is that where you mean it's showing greyed?
How about "Save As"? Have you tried saving the page, then viewing the code? Maybe the person who coded the page managed to disable View - Source in the same way you can sometimes disable "Save Picture As"?
If you're really desperate to view the code, have you tried "File - Send Page by Email"?
Last suggestion would be to try another browser and see if you can view the code from there.
Don't know if any of this is helpful, but good luck!
This is something I came accross recently. This is actually a bug in IE6 under Win2k and XP. It happens hen more than one window is open amd can be fixed by closing all windows and relaunch IE.
Recent thread here [webmasterworld.com].
Thank you for your suggestions, but the problem still do exist!
I use Win ME.
Yes, I mean View-> Source
I tried to File-> edit, but the edit is greyed!
I can send the page by email: Eudora attaches the html pages.
It is not a big problem since we have several computers, but sometimes it is useful just to right click and see the source.
I think that I will re-install IE!
I do not love Microsoft: this kind of bugs are so frequent!
Funnily this problem reappeared for me today... and the solution of killing all windows and restarting isn't fixing it. I don't the MS have released a bug fix version for this yet.
Yes, MS products can be very buggy!
I had this same problem recently, along with auto-complete not working either. Both problems cleared up when I cleared out all of my temporary internet files.
I think your Temporary Internet Files has maxed out. Go to IE Tools/Internet Options/Delete Files. This will get rid of all that old stuff, and give you some space to to your View Source.
Thanks for the tip about clearing out Temporary Internet files. It works. I've been having this prob with IE6 on XP - just followed your advice and now can view source code again.
I have this problem when viewing one particular site, using IE 5.5, the View --> Source option just does nothing at all.
Excellent tip: it works!
And to re-instate the possibility to file->edit with notepad you have to go to tools->options->programs and re-ceck your html editor.
The clearing of my cache worked a treat... thanks for the tip. I have 36,000 files in there - I should really clear it out more often, a good lesson learned!
Your tips seem usefull. Except for the fact that you lose all your favorites (i.e the files for off-line viewing) as well. I tried clearing cookies and tempintfiles, using only 1 window and still wasn't able to view sources in IE (5.5/6). I use ME by the way. Any other suggestions perhaps? Would be very welcome.
God I wish I had seen this thread a few weeks ago. I had this same problem. I gave up on it, until one day I decided to clear out my temp files. When I did that, I got the page source back. Thank god, since that is really a big part of my job.
Apart, welcome to Webmasterworld. Clearing out your temorary files will not clear your favorites list.
Try also uninstalling ZAP if u have it installed..that fixed it for me :)
Thank you, legster and GilbertZ, for the advice. I will save my favorite pages somewhere else before trying deleting my temp internet files again. You are right in saying my links are preserved, but viewing them off-line will become impossible :-(
Don't have the faintest id what ZAP is so guess that's not it :-)
zone alarm pro
I use a free edition. That might do the trick.
Run into this problem occasionally... what you can do, instead of removing the temporary files is to write 'view-source' in the address field.
Go to internet option and minimize saving of temp internet files to 50 MB and you wont have the problem again.