| 6:13 am on Oct 15, 2004 (gmt 0)|
Last cookie set usually gets credit for the sale.
| 10:02 am on Oct 15, 2004 (gmt 0)|
So, the T&C's would need to cover this I imagine or is this a well known affilate concept.
| 7:36 pm on Oct 15, 2004 (gmt 0)|
I think both affiliates should each earn the amount of commision they both deserve.
| 9:01 pm on Oct 15, 2004 (gmt 0)|
kodaks - I think everyone who has a website should get a commission they rightfully deserve.
you can't put one egg in two baskets.
| 9:12 pm on Oct 15, 2004 (gmt 0)|
How could have that happened, if the affiliate programs are doing what they're supposed to be doing?
| 11:52 pm on Oct 15, 2004 (gmt 0)|
This is quite common for merchants who operate their affiliate programs through multiple networks (eg CJ & SAS, or SAS & inhouse etc).
I'd be checking the click dates on both cookies, and the last click gets the sale.
| 12:39 am on Oct 16, 2004 (gmt 0)|
Boil the egg, then slice it in two. Done.
|you can't put one egg in two baskets. |
Think outside the box. They may both claim the full monty, but they can neither *prove* their claim is well-founded. And from the looks of it, neither can you. Just split the commission.
Remember to set up clear guidelines next time and track your logs/cookies :)
| 4:13 am on Oct 16, 2004 (gmt 0)|
Thank you all for very instructive feedback. I have decided to split the commision between the two - in some way, the first affiliate generated the exposure, certainly deserving the payment and in the second case, the 2nd affiliate made our site easier to be found.
I have also now modified my T&C to let people know that should two or more claims arrise, they will be split.