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Problems sending StickyMail
How to get my messages sent?
wickydoodah




msg:504537
 2:51 am on Feb 5, 2004 (gmt 0)

Okay, so it's my first time using StickyMail.

I was responding to a post in the Commercial Exchange forum. I pulled up the guy's profile, clicked on his StickyMail icon, and was taken to the "Send" page where his member name was already filled in. I composed my message, checked the 'backup copy' box, hit the "Send Message" button, and was sent to the "Preview" page. Hmmm? Hit the "Send Message" button again, and once again found myself on the "Preview" page. Not being sure if the message was sent, I went to my StickyMail control panel and no messages were shown in the InBox, Sent Mail, or Trash mailboxes.

So I'm correct in assuming the message was never sent? If so, what have I missed? I tried slipping a dollar bill into my floppy drive, but that didn't help. ;)

Suggestions?

 

dnimrodx




msg:504538
 7:27 am on Feb 5, 2004 (gmt 0)

Hi!

I have done the same steps as you did whilst sending a StickyMail to try to understand what could have gone wrong. I have managed to send you (I hope! :) ) and myself a StickyMail and it seemed it turned out to work just fine.

Did you receive it? ;)

David

wickydoodah




msg:504539
 4:56 pm on Feb 5, 2004 (gmt 0)

David,

I just replied to your StickyMail that you sent (yes, I got it) and it appeared to work this time. Either it was 'system overload' or a 'bug' as you suggested, or I needed to put $5 in my floppy drive instead of $1! lol Whatever it was, it must be working now.

I'll try sending my original message to the poster on the Commercial Exchange forum again, and hopefully this time it will go through.

Thanks for your help!

wickydoodah




msg:504540
 5:32 pm on Feb 5, 2004 (gmt 0)

Well... just tried sending my original message and once again it didn't work. It just keeps returning me to the preview page and does not place a backup copy in my Sent folder.

I'm wondering... what if the poster does NOT have his StickyMail enabled in his Control Panel? Could that be why my message can't be sent? I would think that the BB software would give you some type of indication that you can't send him StickyMail if that were the case, rather than just continuously dumping you on the preview page.

Oh well.... nothing is perfect.

engine




msg:504541
 5:44 pm on Feb 5, 2004 (gmt 0)

Interesting, I've not seen that error.
Thanks for reporting it.

Jenstar




msg:504542
 7:30 pm on Feb 5, 2004 (gmt 0)

If you check near the top (I believe it is right underneath the WebmasterWorld header) it will usually say if the member name isn't found or if the member has their sticky mail turned off etc.

wickydoodah




msg:504543
 12:03 am on Feb 6, 2004 (gmt 0)

I think I figured out my problem, and not too surprisingly it was something really stupid... I never specified a SUBJECT for the message! When I added one, the message went through okay.

So chalk this one up to "user error"!

dnimrodx




msg:504544
 8:31 am on Feb 6, 2004 (gmt 0)

I never specified a SUBJECT for the message! When I added one, the message went through okay.

And did the page informed you that you should have specified the subject? If it didn't, someone should suggest one of the admnistrators to correct it.

I'm glad you've figured out the problem.

BTW: I've received your StickyMail.

chris_f




msg:504545
 11:46 am on Feb 6, 2004 (gmt 0)

Ah-ha! The classic ID-Ten-T error (aka. ID10T error)

I think we all make these. But it good to know I'm not alone.

atob.c

photon




msg:504546
 5:55 pm on Feb 6, 2004 (gmt 0)

Around here that's known as a fault in the chair/keyboard interface. :)

dnimrodx




msg:504547
 7:41 pm on Feb 6, 2004 (gmt 0)

Around here that's known as a fault in the chair/keyboard interface.

Yeah, I have the same damn problem... and I always end up blaming the programmer. :)

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