I have had a listing at business.com for over 1 year. I recently made some changes to my listing using my business.com account, but the listing was declined. No reason was given for the decline. Well, no biggie. The bad part is, my listing is now gone completely from the directory. My listing is still searchable, but it is NOT in the directory anymore.
I logged on to my account, my listing is now shown as "rejected", and the "edit" link is now grayed out. So my listing is now rejected, not editable and completely gone from the directory.
I called long distance to business.com 12 times. I got to an answering machine during their business hours and it tells me to leave a message because "EITHER with another client or not during business hours". Last time I thought business.com was a big company. Didn't expect a company like that doesn't even have a proper customer phone answering system.
So, what do I do? Some of you must have edited your listings before, did you encounter any problem? How did you resolve it? Any help is greatly appreciated.
I had a few sites listed in the business.com directory.
A few months ago, I got a mail from them saying that only B2B sites would remain listed in the directory; sites like mine, B2C (offering business for consumers) would remain in their database, but would be found only through searching.
I didnīt renew my listings, so I donīt know how things are going there.