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Firefox Browser Usage and Support Forum

Problems installing Firefox

 9:47 am on Jul 6, 2004 (gmt 0)

I read on these forums how good FireFox is, so I downloaded ver .9 and unziped and ran setup but was unable to launch. I did a unistall and downloaded from different site but still cannot launch.

MY OS is win2000pro and I am using IE at present.
Can anyone point me to where I am going wrong.

Many thanks



 10:06 am on Jul 6, 2004 (gmt 0)

Unzipped? Where did you download from? Try the link at the top of this page...


...where it says Download Now!


 1:15 pm on Jul 6, 2004 (gmt 0)

Hi Coopster
Yes I downloaded Firefox from the site you suggested but still the same problem it will not launch. I have uninstalled again and cleared all mention of Firefox from registry and downloaded again...still will not launch. It is registered on my pc ....I can see it in add/remove programs and also in program files



 3:04 pm on Jul 6, 2004 (gmt 0)

I'm not sure what the issue may be. I'm sure you've already checked the FAQ:

How do I install Firefox? [texturizer.net]

Are you double-clicking the correct executable?


 6:21 pm on Jul 6, 2004 (gmt 0)

Thanks for your help. I can open firefox now in safe mode only
I have read all faq before coming here. Still I will keep trying. Thanks a lot


 6:36 pm on Jul 6, 2004 (gmt 0)

The mozillazine forums have some posts on this topic. Try a search over there and see what you find.



 10:36 pm on Jul 6, 2004 (gmt 0)

do you have any traces of an earlier version of Netscape, Mozilla, or Firebird on your machine? It's all related to corrupted profiles.

a developer at Mozilla.org swore to me that FireFox would not interfere with either Mozilla or Netscape (of which I have several versions for testing), but within 10 minutes of downloading Firefox, none of my Netscape versions or Mozilla would open either.

you have to make sure there are absolutely zero traces of any Netscape or Mozilla-type browser BEFORE loading FireFox.

interestingly enough, on my NEW machine running XP Pro, I loaded Firefox first, created a separate profile for each of Mozilla 1.0, Netscape 7.01 and Netscape 4.76 BEFORE installing them and have been able to use all without problems.



 10:38 pm on Jul 6, 2004 (gmt 0)

I've also not had a problem installing FireFox on any machine I use - including Win98se with a siginificant browser collection.


 11:08 pm on Jul 6, 2004 (gmt 0)

you have to make sure there are absolutely zero traces of any Netscape or Mozilla-type browser BEFORE loading FireFox.

Actually that's only half true. You need to create a new profile for FireFox the first time you run it. To do this, on a Windows machine, create a shortcut to the firefox.exe file. Right-click the shortcut, choose Properties, then, after the target, type "-p". The content of the target box would then look something like this:

"C:\Program Files\firefox\firefox.exe" -p

This opens the FireFox profile manager, where you can create a new profile. When you've created your FireFox profile, you can check the box in the profile manager for "Don't ask at startup," then remove the "-p" from the shortcut target.

I've been with FireFox since 0.6, and have had various versions of Netscape and Mozilla installed for every FireFox installation I've done. You will have problems if you don't create a new FireFox profile when running it the first time, but creating the new profile is the surest way I know of getting a trouble-free FireFox installation.


 11:30 pm on Jul 6, 2004 (gmt 0)

MatthewHSE - I didn't A: know that; or B: do that.

I had installed and working on my machine when I installed Firefox 0.8 (the first version I used) the following:

IE 5.0
IE 5.5
IE 6+
Opera 7.0
Mozilla 1.6 (I think....)
Firebird 0.61
NN 6.2
NN 7.0

Had not one shred of trouble with any of them. Nor did I have a problem migrating to FF 0.9...

[Caveat: I'm probably the only person in the world who didn't have bug problems in Ultima 9, Descent to Undermountain, the Fallouts, Daggerfall, etc.... I never have to patch any of them....]

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