| 9:49 am on Aug 23, 2004 (gmt 0)|
Is it a site with a fixed width? Are you looking at it on a higher resolution screen than she is?
|..for over two years and this is the first such complaint. |
No, most people say nothing about any errors. They just leave.
| 10:05 am on Aug 23, 2004 (gmt 0)|
Thanks for your reply.
All of the pages are set to 100%.
I have asked her what screen res she is viewing the site on and she is actually using a higher res of 1400 x 1050. I'm very confused.
Point taken about most people just leaving - I guess I've never bothered to report faults myself.
| 11:58 pm on Aug 23, 2004 (gmt 0)|
Have you tried checking on Mac, Windows, Linux, et al? Perhaps her OS is influencing things, as it often does.
| 8:31 am on Aug 24, 2004 (gmt 0)|
Is there any way of previewing what a site could look like on different OS's?
| 8:46 am on Aug 24, 2004 (gmt 0)|
|I have been working on this site for over two years and this is the first such complaint. |
Firefox has been gaining popularity lately - in fact I switched to it fulltime at home and at work as its in my view now almost as good as IE6 and in some areas its better. Check your logs and you are likely to see that share of non-MSFT browsers increased, hence better chance of comments.
Now, bear in mind that Firefox (or anything else based on Gecko rendering engine) has not been released yet, so current version might have bugs fixed that were present in possibly older version that your visitor(s) was(were) using. So my drift is that knowing exact version of the browser they used is essential at troubleshooting this one.
| 9:05 am on Aug 24, 2004 (gmt 0)|
|.. previewing what a site could look like on different OS's? |
Preview in different OS's online? Not that I know of.
For screenshots of different browsers there is [browsercam.com ], they have free trials.
There's also Dan Vine's iCapture for Apple's Safari and ieCapture for IE, Firefox and Opera but those sites are down now.
Or maybe you can post a bit of code here.
| 1:27 am on Aug 25, 2004 (gmt 0)|
Jam_Jar: in order to preview in diff OS's you need to install them on your machine. Most have free versions to download. If you don't have access to a mac, the online solution posted will be a help though not a definitive solution.
| 8:26 am on Aug 25, 2004 (gmt 0)|
Thanks for all of your help. I will try out the websites you have suggested.