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Firefox: unable to install extensions!
tata668

5+ Year Member



 
Msg#: 182 posted 11:31 pm on Apr 22, 2005 (gmt 0)

When I click a xpi, the "software installation" window pops but when I click "Install" the window closes and nothing else happens!

The sites I try to install the extensions from are allowed in:
options/web features/Allow web sites to install software/

Any idea?

I even tried to remove Firefox, installed it back and it changed nothing!

(Firefox 1.0.3)

 

tata668

5+ Year Member



 
Msg#: 182 posted 12:22 am on Apr 23, 2005 (gmt 0)

Oh, and I'm not even able to open the "Extensions" menu (Tools/Extensions)...

kodaks

WebmasterWorld Senior Member 10+ Year Member



 
Msg#: 182 posted 12:47 pm on Apr 23, 2005 (gmt 0)

Are you able to open the download window (tools/downloads) or any other window on firefox? If not, this may be a problem with some sort of popup blocker, thats what it was with me when I had this problem.

tata668

5+ Year Member



 
Msg#: 182 posted 4:38 pm on Apr 23, 2005 (gmt 0)

Yes, I'm able to open all menus inside "Tools" except "Extensions"...

tata668

5+ Year Member



 
Msg#: 182 posted 2:51 pm on Apr 25, 2005 (gmt 0)

Sorry for the bump but I can't believe I'm the only one having this problem?!

jdMorgan

WebmasterWorld Senior Member jdmorgan us a WebmasterWorld Top Contributor of All Time 10+ Year Member



 
Msg#: 182 posted 3:17 pm on Apr 25, 2005 (gmt 0)

Make sure you have the "Allow web sites to install software" option enabled in your FireFox Web Features Options menu. You will also need to approve each installation, even after setting this option.

If you still have trouble after that, and if you have upgraded Firefox without uninstalling the previous version first, then I suggest that you uninstall Firefox and re-install it.

This has not been so much of a problem recently, but before the 1.0 release it was often necessary to uninstall the old version before reinstalling the new.

Uninstalling Firefox does not delete your profile folder, so bookmarks and preferences should not be affected by the uninstall/reinstall. If in doubt, make a back-up.

Jim

tata668

5+ Year Member



 
Msg#: 182 posted 4:08 pm on Apr 25, 2005 (gmt 0)

I uninstalled it again and remove all folders related to Mozilla/Firefox (including those in documents and settings). I installed it back and now it works!

Thanks for your help..

steve

10+ Year Member



 
Msg#: 182 posted 3:40 pm on Apr 26, 2005 (gmt 0)

Sorry for the bump but I can't believe I'm the only one having this problem?!

I had exactly the same problem, couldn't load new extensions or upgrade Firefox. Never found the cause, like you I reinstalled.

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