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Problems with Netscape 8.0.2 in "Display like Firefox"
Problems with Netscape 8.0.2 in "Display like Firefox"

 8:07 am on Aug 4, 2005 (gmt 0)

I am using netscape 8.0.2 on my machine. When i log on to the application it works fine. After that I change the setting to "Display like Firefox" in the Lower Left corner of the screen.

Thereafter I selected another link from side navigation panel and got the following error:
"Unable to complete your request.Please go to your financial institution's website to begin the login process."

If the settings are not changed then the applciation runs fine.
Can anybody please help me out with this?

Thanks in advance.




 5:50 pm on Aug 4, 2005 (gmt 0)

Welcome to the forums, Shruti!

Are you talking about when you attempt to log in to your banking institution's online application? Often, banks detect the user agent of the browser you are using and block access to all but known or approved browsers. Your bank might therefore be blocking Firefox, but when you are surfing in IE mode, the bank won't be able to tell.

If this is the case, then you would need to speak to your bank about supporting your preferred browser.


 3:30 am on Aug 5, 2005 (gmt 0)

I have tried accessing the application with Firfox 1.0.3, Netscape 7.2 and several versions of IE, but i have never encountered such a problem.

It only falters when i try netscape 8.0 and as you mentioned that my bank does not accepted firefox is not true cuz i have already tried running the application on firefox and it works.

I have noticed one thing that if you set the rendering engine setting on the netscape browser thru site controls and then if you close that browser session and start a new browser session then the application runs fine.. It does not work when you change the setting at runtime.



 7:53 am on Aug 5, 2005 (gmt 0)

This is the best of my current understanding. Unless you are using a beta version, Netscape 8 uses one of these user agent strings in FireFox mode:

Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.5) Gecko/20050519 Netscape/8.0.1
(note the older version of Gecko)

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.7.5) Gecko/20050512 Netscape/8.0

In other words, "FireFox" is no longer in the user agent string as it was in the beta versions. So if a website is doing browser detection by looking for "Firefox" in the user agent string, they will no longer be accepting Netscape 8 as an equivalent.

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