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Firefox Browser Usage and Support Forum

    
My friend needs your help, please.
Firefox, I.E and Tiscalli browsers wont load.
pinja




msg:1589916
 11:35 pm on Aug 5, 2005 (gmt 0)

Hi, my friend has a problem with her internet browsers. Whenever she click to load Firefox, I.E or her ISP's browesr it just loads a blank page.

She's cleard her cookies and her Temp internet files, re-installed her modem, used troubleshooting, basically everything.

does anyone know of anything to cure this?

Thanks alot!

Dave.

 

monkeythumpa




msg:1589917
 11:44 pm on Aug 5, 2005 (gmt 0)

Can she ping yahoo.com?

Go to "Start", "Run", type in CMD and at the prompt type "ping yahoo.com" or any other website.

If you get a reply, then there is something wrong with the browser. If there is no reply, then you are not connected to the internet.

jbinbpt




msg:1589918
 11:49 pm on Aug 5, 2005 (gmt 0)

Can she load any local page?

pinja




msg:1589919
 12:13 am on Aug 6, 2005 (gmt 0)

She's on MSN and AIM so she's connected to the internet.

encyclo




msg:1589920
 2:25 am on Aug 6, 2005 (gmt 0)

If it affects all browsers, it might be a firewall problem - your firewall might be accidentally blocking port 80. Try disabling it temporarily to see if that helps. :)

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