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Open Source Ticket System: Sending an advice at due dates?
... and accepting tickets from both logged in and anonymous visitors?
Rosamunda

5+ Year Member



 
Msg#: 7 posted 11:02 pm on May 4, 2006 (gmt 0)

Hi there!
Iīm looking for an Open Source ticket system that do these things:

= Accepts both logged in clients to post questions, and anonymous visitors.
= Send an advice to those customers who their payments are due date and they didnīt pay.

This stuff Iīve never saw it in any CRM before: The ability to work with tickets submitted via a form inside the webpage AND receive free emails sended by customers directely from their own personal email accounts.

Does this dream-system exists? :-)

Thanks in advance guys!

Rosamunda
Buenos Aires ¦ Argentina

 

JLSeagull

5+ Year Member



 
Msg#: 7 posted 6:56 am on May 5, 2006 (gmt 0)

ever seen clientexec at [clientexec.com?...] I guess it does it all and more!

Rosamunda

5+ Year Member



 
Msg#: 7 posted 7:03 pm on May 5, 2006 (gmt 0)

Seems excellent indeed!
The only prob is thatīs not Open source... ;-)

Iīve been thinking in SugarCRM or maybe Vtiger... as this last one is just a fork of the first, There are not much choices out there...

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