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BingAds (was MSN/Microsoft AdCenter) Forum

    
Can't contact AdCenter
Need to send an appeal
Lyndsay

5+ Year Member



 
Msg#: 88 posted 5:59 pm on May 3, 2006 (gmt 0)

I had to adjust the URL of some of my ads and as a result they were all rejected.

I've filled out the appeals template and have it ready to send, but I can't contact AdCenter!

As per their instructions, I select "Help", I choose a topic, and then I click on "Get More Help". I'm then redirected to www.msn.com.

I tried using the email address I had from my previous appeal process, but it came back as an auto-generated result.

Not happy about not having active ads... any suggestions?

 

biking4jesus

5+ Year Member



 
Msg#: 88 posted 6:36 pm on May 3, 2006 (gmt 0)

phone: 800-518-5689

seems like their site has a bad link.

Lyndsay

5+ Year Member



 
Msg#: 88 posted 7:34 pm on May 3, 2006 (gmt 0)

Thank you kindly!

TerriGW

10+ Year Member



 
Msg#: 88 posted 8:20 pm on May 3, 2006 (gmt 0)

They gave me this number for ad support: 800-519-7601

adCenter411

5+ Year Member



 
Msg#: 88 posted 11:54 pm on May 3, 2006 (gmt 0)

thanks for letting us know about this -- it's fixed now.

thanks,
adCenter411

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