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BingAds (was MSN/Microsoft AdCenter) Forum

    
Can't even add keywords - something obvious?
Javascript error on keyword creation page. Just me or everyone?
jchristopher

10+ Year Member



 
Msg#: 143 posted 9:51 pm on May 18, 2006 (gmt 0)

Just signed up with a new MSN Ad Center account. Previous users of Adwords and Overture, we're not "new".

I create a campaign, then an order, finally get to the "add keyword" page. It immediately throws a javascript error and there is no way to add keywords, either by typing them manually, importing from file, or importing from clipboard. Click the button, nothing happens.

We have the latest patched IE 6 and I've tried it on 3 office computers, even our IT guy is stumped.

Clearly from reading this forum, people have active campaigns going. What am I missing?

 

Draconian

5+ Year Member



 
Msg#: 143 posted 10:19 pm on May 18, 2006 (gmt 0)

Clear your cache and cookies and then start over in a new browser. Seems to work for me.

bostonseo



 
Msg#: 143 posted 10:29 pm on May 18, 2006 (gmt 0)

jchristopher,

Sometimes the suggestion of restarting your computer works - but it hasn't worked for me at all today. I've restarted and cleared cache/cooking 3 times today without any luck.

Great product no?

bostonseo



 
Msg#: 143 posted 10:30 pm on May 18, 2006 (gmt 0)

Not cooking :) Cookies. My mind was on what is for dinner :)

jchristopher

10+ Year Member



 
Msg#: 143 posted 11:07 pm on May 18, 2006 (gmt 0)

Yep... tried cookies/cache, same problem still.

xor0

5+ Year Member



 
Msg#: 143 posted 11:31 pm on May 18, 2006 (gmt 0)

You thought you would be able to get a campaign working on your first day?

Muahahahahaha!

Adcenter - its bugalicious!

(seriously, just read through the backpages of this forum. Its a disgrace that they released this product in its current state. Must have been some serious pressure from somewhere.)

teenwolf

10+ Year Member



 
Msg#: 143 posted 11:46 pm on May 18, 2006 (gmt 0)

Same problem. I tried 3 different browsers. Tried deleting cookies, restarting, etc. Same result. I think we just have to take a wait-and-see approach.

Draconian

5+ Year Member



 
Msg#: 143 posted 8:47 pm on May 19, 2006 (gmt 0)

Three different browsers?.... err... Is your error occuring because you aren't using Windows and IE? That's all they support right now. (Unless you dl Bootcamp) ;p

Draconian

5+ Year Member



 
Msg#: 143 posted 8:48 pm on May 19, 2006 (gmt 0)

Wait... even then it's just a pretty machine using the same OS.

ciaoenrico

5+ Year Member



 
Msg#: 143 posted 9:18 pm on May 19, 2006 (gmt 0)

I had this problem with them off and on all week. I never did get it fully resolved, except to wait it out and come back later.

However, I was told by tech support that Adcenter doesn't support IE7, which I thought was absolutely frickin' bizarre.

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