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Forum Library, Charter, Moderators: bill Microsoft Windows OS (XP/NT/Vista/Windows 7/8/9/10) Forum
Windows system error. Corrupt file Andrea
I keep getting this message come up on the computer. It says 'the file or directory \windows\system32\rlls.dll os corrupt and unreadable'.
Can someone please give assistance. I hope I don't need a new computer.
I think the best think to do in this situation is back up your documents and carry out a system restore. You can do this esily with Windows XP.
start > programs > accesories > system tools > system restore
From there you will be able to do a system restore to a previous date. Choose a date that is close, but at a time when you knew your system was working ok.
Your system will do a restore then re-boot. This should solve your problem. If this does not solve your problem you can undo the system restore.
Let us know how you get on.
The computer seems to be working better now.
Was mack's advice the key to fixing things or did you have success with something else? Personally I thought his advice was the best first step to take in a situation like this. The next thing I probably would have suggested would be a repair install of Windows XP... Andrea
Thank you for replying. I took Mack's advice and also used a virus cleaner. I hope it carries on working allright now.