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Microsoft Windows OS (XP/NT/Vista/Windows 7/8/9/10) Forum

    
Whats this? Tray application...needs to shut down
kapow




msg:1569066
 10:30 am on Jul 26, 2005 (gmt 0)

Does anyone know what this is, how to fix it?

On startup (Dell laptop with XP SP2) I get a message like this: 'Tray application encountered a problem and needs to shut down'. The message has a Norton / Symantec icon.

 

bill




msg:1569067
 12:33 am on Jul 27, 2005 (gmt 0)

Do your event logs give you any more information about the error? Do you have all the latest updates for XP and Norton?

kapow




msg:1569068
 4:43 pm on Jul 27, 2005 (gmt 0)

Do your event logs give you any more information about the error?
Erm... sorry, what are event logs?

Do you have all the latest updates for XP and Norton?
Yes.

bill




msg:1569069
 1:17 am on Jul 28, 2005 (gmt 0)

In your Administrative Tools there is a Microsoft Management Console (MMC) called the Event Viewer. You can see the Application logs there and get a more detailed description of the error. Sometimes if it's a common error there will be links to fixes. If not, then you might be able to use some of the error text provided to search for a fix.

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