| 11:30 pm on Nov 26, 2004 (gmt 0)|
If you still need help with this, the MX record needs to point to the IP address of your mail server in your DNS settings.
let's say you shared IP address is 18.104.22.168 and the dedicated IP address is 22.214.171.124. You mail server is maybe 126.96.36.199. All your MX records need to point to 188.8.131.52. Did you look at the other DNS records to see if they match the dedicated one?
| 12:07 am on Nov 27, 2004 (gmt 0)|
No, I used the dedicated IP address for all settings for the site that is on the dedicated IP. I am guessing that the mail is on the shared IP address of the server itself. Does this sound right?
The strange thing is, should I not be recieve mail at all if mail is on the server's IP address? I am recieving mail. I just can't hold a connection.
| 1:05 am on Nov 27, 2004 (gmt 0)|
It does sound a little odd, but I would check to see what IP address you are using for your MX records. And then try to use that IP address for the site that is on the dedicated IP address. Usually when you set up an email program, you specify what IP address it listens to as well as the port. Check both of these as well
| 1:17 am on Nov 27, 2004 (gmt 0)|
I will give it a wirl. Thanks Corey.
| 1:32 am on Nov 27, 2004 (gmt 0)|
Hopefully it will help. If not - let me know. I had one client that had the same problem - she had four accounts with us & one email account gave her a lot of problems. She upgraded to Outlook 2003 & has not had any issues since.
| 3:02 am on Nov 27, 2004 (gmt 0)|
|The site with the dedicated IP address is having a lot of mail problems. Mostly connection errors. Now mail is able to be recieved and sent. However, half of the time a connection error occurs when checking mail. |
It might not be DNS-related at all. I've had a handful of people who have been able, after they patched XP with SP2, to send and receive e-mail via Outlook on some accounts and not others, with intermittent problems here and there. Very frustrating.
Try removing -- not upgrading -- any firewall and reinstalling the latest version. This has cured each of my problems (so far).
| 8:33 am on Nov 27, 2004 (gmt 0)|
I have had similar problems. I have 10 email accounts from one ip (reseller account - accounts spread over various domains) and was having problems with at least one email address chucking up a few errors each day. Like Corey, I also recently upgraded to Outlook 2003 (from 2000) and I havent had an issue with them since.
Hope this helps
P.S. This happened before and after upgrading to SP2 although now with Outlook 03 on SP2 it is fine.