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Community Building and User Generated Content Forum

    
Allowing Spam err Announcements on Forums
Commercial promotion - How much is too much?
EliteWeb




msg:1562436
 8:38 pm on May 14, 2004 (gmt 0)

I've seen quite a few forums out there that do allow a section of the forum for 'announcements' where the members can spam their stuff. I see this works out well for some of these sites if you have the moderators around to keep them in control and only in that area and not mass spamming it over and over to keep at the top.

If you do allow for this I think there is two reasons, one you want the members (you can send newsletters to, etc.) and many people who come to a site start their first post with some sort of spam. (heh i did...) The second reason for allowing this seems so that people can find new links, and also spammers wont spam in the public area.

Do you allow for spam, i mean announcements on your forum, and why?

 

Marketing Guy




msg:1562437
 1:02 am on May 15, 2004 (gmt 0)

I think if you have a subject specific forum, then a dedicated announcements forum would be a good way of channeling spam to a specific area rather than having to deal with it at random in other forums.

At the end of the day, you would usually configure your forums based on the wants / needs of your visitors - if a specific subject area was high demand, then you would dedicate a new forum for it right?

With this in mind, your users (or at least a percentage of them) may want to promote their services or whatever, then surely it must be better to nurture this in a controlled way than expend resources trying to prevent random occurances?

Another issue is how do you define what is spam?

As webmasters / SEOs / forum admin, our opinion of what is spam may differ from business owners and indeed regular users. What we see as blatant self promotion may be a welcomed alternative resource for our users.

Clearly certain stuff could be constituted spam - someone new member posting, "Hey I found this great new site....blah blah blah" in 10 different forums is clearly spam - it's not directed at the best interests of your users.

However, someone adding to an ongoing discussion and posting an URL to their own services that is relevant to the subject may be beneficial to your users, and ultimately make your community become a good resource for "widgets".

From my own experiences, I run a career advice site, so I get many recruitment consultants, CV / resume writing people, etc posting and leaving their URLs. The way I look at it is if these "experts" offer their input to various threads, then Im fine with them leaving their URL (I draw the line at sigs in every post). On the other hand, I'll instantly remove people starting threads promoting services, etc (although I'm fairly leniant towards people promoting information sites and the like).

I suppose it's down to the subject area of your forum - some industries are more prone to spamming than others.

Scott

Mr Bo Jangles




msg:1562438
 6:48 am on May 15, 2004 (gmt 0)

Another option if you think you might later allow advertising of a sort would be to provide an 'Announcements' forum - which could later be removed if you decided to (and maybe replaced by payed ads).

Marketing Guy




msg:1562439
 6:59 am on May 15, 2004 (gmt 0)

Im not too sure about that tbh - adding some mechanism to channel announcements / spam then removing it later could cause problems no?

What effect do you think it would have if Brett removed the commerical exchange forum? Granted the level of advert style posts would be down (most regular members just wouldnt post them). But I think that those who would otherwise post in commercial exchange may simply just post elsewhere.

Looking for a forum admin? There's no Commerical Exchange anymore so post in the Community Building forum..... ;)

Scott

Leosghost




msg:1562440
 11:14 am on May 15, 2004 (gmt 0)

How about spam in stickymail ...I got one here this week ...?

rogerd




msg:1562441
 3:21 pm on May 15, 2004 (gmt 0)

Since most of the major forum software packages offer some kind of private messaging, there's definitely the potential for solicitation by members trying to fly under the radar. Some software allows users to "ignore" members, which will stop repeat attempts. But the best way to stop PM (or e-mail via forum link) spam is to let members know it's not allowed and that any such messages should be forwarded to a mod or admin.

Sometimes its hard to tell if a private message is spam or just a private sales attempt - if a dozen users get the same message, though, an admin can put a stop to it and take steps to insure that the individual doesn't re-register and try again.

Marketing Guy




msg:1562442
 5:28 pm on May 15, 2004 (gmt 0)

Aye it's hard to prevent PM spam - other than the things mentioned here there's not a lot can be done.

I too have received some spam here and passed it on to admin who have dealt with it swiftly - only maybe twice in 2 years or so though! :)

Scott

TheDoctor




msg:1562443
 7:53 pm on May 15, 2004 (gmt 0)

One way to prevent further PM spam is to ban offenders from using the pM system. The ability of a moderator or administrator to do this is, for me, a "must have" in forum software.

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