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Google Gmail Advertising Forum

This 53 message thread spans 2 pages: 53 ( [1] 2 > >     
Google Abandons Accessiblity : Gmail only supports Microsoft IE 5.5+
Might work with some mozilla versions (doesn't here).
chadmg




msg:1555222
 4:11 pm on Apr 9, 2004 (gmt 0)

Our software suggests that you're using a browser incompatible with Gmail. Gmail currently supports the following:

Microsoft IE 5.5 and newer
Netscape 7.1 and newer
Mozilla 1.4 and newer
Mozilla Firefox 0.8 and newer

Bah!

 

bird




msg:1555223
 4:53 pm on Apr 9, 2004 (gmt 0)

Ouch!

I already see even more flak coming their way... ;)

pageoneresults




msg:1555224
 4:58 pm on Apr 9, 2004 (gmt 0)

The server requested a login authentication method that is not supported.

I wonder if that is the message you'll get when trying to login to Gmail. We also get this for various login areas of sites that we manage.

I spoke to my host in depth about this and he states that for our password protected areas to work with Opera, we have to change over to another type of authentication. Unfortunately this type of authentication opens up too many security holes on the server.

We're lucky that all of our clients use IE and Moz for browsing.

Birdman




msg:1555225
 5:18 pm on Apr 9, 2004 (gmt 0)

Unfortunately, Adsense control panel doen't work on Opera either. It's the layout options section that won't work. Pain in the butt to have to open another browser for that.

Brett_Tabke




msg:1555226
 7:07 pm on Apr 10, 2004 (gmt 0)

>we have to change over to another type of authentication.

pg1, your host is spouting 100% bs. Opera uses 100% standard authentication routines put out by none other than rsa themselves. Opera was not only the first 128 bit secure browser, but also the first to feature TSL 1 security. Tell your tech guy to go back to night school.

I have used every type of ssl system on the web today, and they are all 100% compat with opera and vice-versa.

> We also get this for various login areas
> of sites that we manage.

Yes, from software produced by Microsoft.

encyclo




msg:1555227
 7:01 pm on Apr 10, 2004 (gmt 0)

I thought I'd point out a detailed and very interesting analysis of Gmail's site from a web accessibility perspective:

[diveintomark.org...]

In summary, it doesn't look good: non-standard links, conflicting keyboard shortcuts, multiple frames, over-heavy use of Javascript. Gmail is completely impossible to use if you're visually-handicapped, for example.

As the report notes, as Gmail is a beta service, many things can change before the official launch, but I wonder if they can ever hope to improve the accessibility of their web app without a complete transformation of their entire site...

Do any beta-testers have any feedback on this issue? How important do you think this issue is?

Mohamed_E




msg:1555228
 10:35 pm on Apr 1, 2004 (gmt 0)

From the About Gmail [google.com] page:

5. What are Gmail's system requirements?

Gmail currently supports the following browsers:

* Microsoft IE 5.5 and newer (Windows)
* Netscape 7.1 and newer (Windows, Macintosh, Linux)
* Mozilla 1.4 and newer (Windows, Macintosh, Linux)
* Mozilla Firefox 0.8 and newer (Windows, Macintosh, Linux)

Regardless of the browser used, you must have JavaScript and cookies enabled. We hope to expand this list of supported browsers in the near future.

No Netscape 4.x!

For those who have not followed the fun at [webmasterworld.com...] and [webmasterworld.com...] Gmail is a soon to be released webmail system from Google.

bakedjake




msg:1555229
 10:38 pm on Apr 1, 2004 (gmt 0)

And no Opera [webmasterworld.com], at least from the specs.

Offtopic: The logo is slick, though.

DoppyNL




msg:1555230
 7:40 am on Apr 2, 2004 (gmt 0)

who is still using NN4.x?
What percentage of people on the net use that browser?
When was the last one of those version released?

PCInk




msg:1555231
 8:22 am on Apr 2, 2004 (gmt 0)

> When was the last one of those version released?

I believe Netscape did some wierd things with NS4. Correct me if I am wrong, but wasn't NS4.8 released after NS6 but before NS7?

g1smd




msg:1555232
 11:48 pm on Apr 3, 2004 (gmt 0)

NS 4.8 was quite recent. Yes, after NS6 I believe.

GMail doesn't work in Mozilla 1.2.1 either.

In the error message the text in the noscript tags does not render on screen, but does appear when I copy and paste the surrounding block of text from the screen to a text editor.

j4mes




msg:1555233
 10:40 am on Apr 7, 2004 (gmt 0)

who is still using NN4.x?
What percentage of people on the net use that browser?

Statistically almost no-one: my stats show about 0.2% NN4.X.

I'm surprised at the lack of support for Opera, though tbh it renders almost exactly the same as IE6 (but without the bugs of course! ;) )

My stats are UK only though, what's it like on your side of the Atlantic?

PCInk




msg:1555234
 12:06 pm on Apr 7, 2004 (gmt 0)

Statistically almost no-one: my stats show about 0.2% NN4.X

Never believe your own stats. NS4 users who may find it difficult or impossible to use your site will never be repeat visitors. IE and NS6 visitors may visit regularly, thus falsely puching up the relativity between the IE and NS4 stats. NS4 users are probably at least double or quadruple the figure you have stated and will be mainly universities or companies that refuse to upgrade for security reasons. If you target these audiences (which Gmail should be - they are targetting everyone) then it should at least function in NS4 even if it does not look visually pixel perfect.

TheDoctor




msg:1555235
 2:36 pm on Apr 7, 2004 (gmt 0)

NS4 users are probably at least double or quadruple the figure you have stated

Probably correct: my NS4-friendly site is getting about 0.4% of its visitors using NS4 ;)

j4mes




msg:1555236
 2:54 pm on Apr 7, 2004 (gmt 0)

hmmmm... good point, I hadn't thought of that pcink.

Does anyone know:
a) Where I can find reliable stats?
b) Where I can find a half decent server side ns4 redirect to help those guys out?

Sorry, I know this horribly off topic... Where should this sort of thing be posted?

sem4u




msg:1555237
 3:23 pm on Apr 7, 2004 (gmt 0)

I just looked at the stats for one website and NS4 accounted for 2.8% of browsers! This seems very high to me.

txbakers




msg:1555238
 4:51 pm on Apr 7, 2004 (gmt 0)

I stopped supporting NN 4.X 18 months ago.

Chndru




msg:1555239
 5:04 pm on Apr 7, 2004 (gmt 0)

On google's traffic scale, even 1% represents a huge pie of $. Maybe they would try to "fit in" soon.

JeremyL




msg:1555240
 8:36 pm on Apr 10, 2004 (gmt 0)

I applaud them for not supporting NS 4.x. People need to upgrade. I can think of no reason why anyone would still be using NS 4.x as thier primary browser.

sun818




msg:1555241
 9:13 pm on Apr 10, 2004 (gmt 0)

> I can think of no reason why anyone would still
> be using NS 4.x as thier primary browser.

Their computer is not fast enough to support any other type of browser. And many government and research organizations running some older flavor of *nix can only use NS 4.x.

JeremyL




msg:1555242
 10:17 pm on Apr 10, 2004 (gmt 0)

But when is it time to leave old technologies behind? Just as beta got left behind when vhs came out. Sooner or later people need to upgrade. If someones computer can't run anything other then NS 4.x then they will have to upgrade sooner or later, my vote is for sooner.

g1smd




msg:1555243
 10:32 pm on Apr 10, 2004 (gmt 0)

Are you offering to pay them to do it?

BReflection




msg:1555244
 10:45 pm on Apr 10, 2004 (gmt 0)

I thought I'd point out a detailed and very interesting analysis of Gmail's site from a web accessibility perspective:

My favorite line: "In other words, turning on Gmail’s keyboard shortcuts requires a mouse."

Heaven forbid...

Pete_Dizzle




msg:1555245
 5:13 pm on Apr 12, 2004 (gmt 0)

Google cannot be blamed for not supporting Netscape 4.

The problem is not Google doesn't support Netscape 4 the problem is Netscape 4 doesn't support the standard web technologies that Google is using.

Lets remember that Netscape no longer supports Netscape 4.

Bravo Google!

encyclo




msg:1555246
 5:31 pm on Apr 12, 2004 (gmt 0)

My link to the accessibility study was inserted into this amalgamated thread by the moderators, which surprised me at first, but I now see their point.

I am amazed at how "un-google-like" Gmail has turned out to be. For Google search, the aim has always been to look and work the same in any browser, with or without Javascript and all the rest. Google were never one for web standards, but they always worked hard at accessibility issues.

As for Gmail, it's 1997 all over again, with "Best viewed with" for only the most popular current browsers. Will Gmail work in Firefox 0.9 or IE7? Who knows - they might have to rewrite for every new version that comes out, along with complex browser-sniffing routines.

Secondly, what's with the choice of Javascript and frames for the basis of their web app? Yahoo dumped frames from Yahoo Mail years ago. From the report, one of the nine frames " contains nothing but 228 KB of Javascript". Oh, so you need a broadband connection too if you want to read your email without waiting a week for it to download?

The fact that NN4 won't work is not in itself a catastrophe, but the entire basis of the design and the technology decisions shows that the only people who will be able to use Gmail will be rich people with modern computers, high-speed connections and good vision and motor-skills.

Brett_Tabke




msg:1555247
 5:34 pm on Apr 12, 2004 (gmt 0)

Occasionally, even the mild mannered webmaster has to rant.

>But when is it time to leave old technologies behind?

Just downloaded and using Opera 7.50 beta 3 - the most advanced browser the net has ever known. It supports more options and featuers than any browser in history.

I also use Netfront and Pocket IE on the Ipaq often.

Shall we not mention my Palm?

Or how about our partners in Europe running Symbian on Nokias fresh off the assembly line?

No, this isn't about the age of technology - if anything, nonstandard code is the obsolete mess.

Clearly google has made a concious choice to leave off those who don't agree with Microsoft and their x-buddies netscape. Lets be honest, if it weren't for all the layed off netscape peeps working at Google, there would be no reason for them to support netscape/mozilla either.

Maybe it is time for Opera to move to a Yahoo as default?

[informationweek.securitypipeline.com...]

PCInk




msg:1555248
 5:48 pm on Apr 12, 2004 (gmt 0)

> But when is it time to leave old technologies behind?

> Are you offering to pay them to do it?

Exactly. I used to work for local government. They had thousands and thousands of computers. My department was one of the smallest and had over one hundred computers. Just downloading and burning to CD and then installing it in our (small) department would cost a fortune in wages alone. Then there are all those machines without a CD drive, those which are so old that they would not run a later browser anyway. It was 2002 when our last Windows 3.1 system was replaced. Windows 95 still existed on plenty of machines - Windows XP was a luxury item.

And in some departments, installing any software, inserting a CD or disk that was not originally council supplied or downloading software was classed as gross misconduct and could mean instant dismissal from your job.

That's why we still have NS4. We still have people using Windows 3.1 and 95 in this world. Should we force them to upgrade their computer to be able to display some simple text?

andy_boyd




msg:1555249
 5:55 pm on Apr 12, 2004 (gmt 0)

First they get on the wrong side of privacy advocates (rightly so IMO) and now they're going to annoy the standards evangelists.

I think there is more bad press on the way for Gmail, and it hasn't even got out of beta yet.

Michael Anthony




msg:1555250
 6:03 pm on Apr 12, 2004 (gmt 0)

Unless I'm mistaken, the point of beta testing is to encourage bad press prior to release, so that they can fix problems before publicly releasing the final version?

[edited by: Michael_Anthony at 6:04 pm (utc) on April 12, 2004]

Yidaki




msg:1555251
 6:04 pm on Apr 12, 2004 (gmt 0)

Erm, so what about Mac? Are there any limitations as well? The community is still waiting for a toolbar so it's likely mac users aren't allowed to use gmail either. :D

This 53 message thread spans 2 pages: 53 ( [1] 2 > >
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