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SMTP outgonig mail not working
MS Outlook 2002

 7:26 pm on Aug 5, 2005 (gmt 0)

Last night I sent out 300 emails to old members through Microsoft Outlook 2002, and now I can't send anymore outgoing mail. My mailserver is mail.optonline.net. Did they block me from using port 25 because I sent out 300 emails?

Is there a way to override this? What can I do? I need to email outgoing messages!

I tried ports 80 and 465 (SSL) and still not working. I know it can't be antivirus (i dont have one on my computer :P). I'm baffled.



 7:35 pm on Aug 5, 2005 (gmt 0)

Have you called your mail servers support desk? That's usually a good place to start.

The Contractor

 7:36 pm on Aug 5, 2005 (gmt 0)

Have you contacted them? I'm sure sending out 300 emails at once they may mark you as spamming (every ISP is different). All that it takes is a person or two to complain in many cases. I'm sure they are the one's that can tell you (your ISP).


 7:56 pm on Aug 5, 2005 (gmt 0)

All that it takes is a person or two to complain in many cases.

I can bet that no one complained. Out of the 300 emails, probably half bounced back due to the email addresses not existing anymore. And the ones who received the mail probably were very glad to hear from me. They were all old members.

Ok I will contact them, but how do you guys get around it? I am sure alot of you send out mail to your members, or to link exchange partners. Do you have to pay for an email service that will allow you to send out as much mail as you want?


 8:04 pm on Aug 5, 2005 (gmt 0)

The bounces might have irritated your ISP as well ...

I gave up on sending mail directly to my (fully opt in) customer list last year, and instead do so with a third party service. It's an extra expense, but it has eliminated so many hassles. (Aside from the prospect of getting banned by your own ISP, there's the risk of getting banned by a major ISP without even knowing it -- this happened to me -- and then becoming unable to reach your existing customers!)


 8:06 pm on Aug 5, 2005 (gmt 0)

Great, another expense. How much does it cost, and what service can you recommend?


 8:50 pm on Aug 5, 2005 (gmt 0)

I have to admit, I didn't do tons of shopping, so I'm not sure I'm using the most cost effective solution; however, I am currently using Vertical Response and have found the service to be really convenient to use. You do get better rates if you buy in bulk ....


 9:02 pm on Aug 5, 2005 (gmt 0)

I just found a service called "mail reflector" by no-ip. This service is only $40/year. How does this look?

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