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Wiki or FAQ site?
Thinking building a site with widgets knowledge...which should i choose?
Kongen




msg:349763
 11:24 am on Dec 9, 2004 (gmt 0)

Hi, im thinking of putting up a site with knowledge about widgets.

Now i read this thread: [webmasterworld.com...] and suddenly my eyes caught "wiki" of course i thought, i know that, and we even use it at work.

Now my problem is which to choose...I have thought of using a script called phpmyfaq which I kinda like, and which is easy for users etc. but hey, so is Wiki.

I want to have a site where people share knowledge within widgets. With the phpmyfaq script, people can ask questions, and answer already asked questions, and furthermore add comments to the answered questions (but not edit them). It doesn't require any skills, as it has a built-in WYSIWYG editor.

With wiki, you can also easily add your own site/knowledge, but it does require a little more, as it has no wysiwyg editor, which is very nice to have, as I can't expect everyone to be "above average" users. But in wiki, people can easily edit the "knowledge" base, and expand it etc. but not ask questions...

I would like to know if you have any tips for me. What do you think I should do? Is there a "wiki for idiots" which i should use instead?

Hope to get some input, before I waste my time :-)

 

karmov




msg:349764
 3:39 pm on Dec 9, 2004 (gmt 0)

I'd say it depends on how formal you want things to stay. If you're interested in keeping it within the lise of a formal FAQ, then a wiki may not be the way to go. If you're willing to allow this to expand into areas of documentation you may not have thought of, then use a wiki as it's more flexible. One thing to keep in mind is that there will be more overhead involved in maintaining a wiki from an admin's perspective. You may need to shape new sections as they grow and change to make it suit your needs.

Kongen




msg:349765
 9:26 am on Dec 10, 2004 (gmt 0)

Thanks for your reply, didn't really think about the job there is to keep wiki organized.

And btw, if anyone has other alternatives than the two mentioned, please do not hesitate to mention them :-)

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