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host reselling
JakeFrederick




msg:372746
 12:18 pm on Aug 17, 2001 (gmt 0)

I'm beginning to get my design business off the ground and I'm trying to decide if I should do the web host reselling thing or not. Right now my main reason for doing so would be to offer small businesses that only want one or two page sites a reasonable way to host their site. Could anyone share there experiences reselling? I really want to minimize the non-design aspects of my business so if its too much of a pain in the ass I'd rather not do it. In that case could anyone recommend a reliable host that offers low cost packages for small sites?

 

oilman




msg:372747
 3:29 pm on Aug 17, 2001 (gmt 0)

Jake - welcome to WMW.
I used to do the reselling thing but I found it to be too much pain for the payoff. That's not to say it wouldn't work for you.

Two hosts that used are www.westhost.com and pair.com. At pair I simply resold space under my own account. It was a good money maker but I couldn't allow clients to access their sites since they would be able to see every other client etc. The money was good but I was too tied to the client.

JakeFrederick




msg:372748
 12:17 am on Aug 18, 2001 (gmt 0)

WestHost looks pretty good, what has your experience been with them? Have you done reselling with them?

msr986




msg:372749
 3:33 am on Aug 24, 2001 (gmt 0)

I have been using:
[webintellects.com...]

This is a small hosting company which uses a larger colocation facility. You get 20% off all reseller accounts, you can start with as little as 3 accounts. Pricing is very reasonable. I have had some down time with one of my accounts, but they handled the situation well.

oilman




msg:372750
 6:34 pm on Aug 24, 2001 (gmt 0)

I've been fairly happy with Westhost's service but can't comment directly on their reseller package. To me the key in reselling is not necessarily the best price but rather the best service. You won't keep old clients and get new if the hosting service you are reselling is dodgy at best.

EX_S




msg:372751
 4:03 am on Sep 19, 2001 (gmt 0)

I've been reselling for [hostingmatters.com...] and have to say I'm happy with their reliability and service. They've got plans ranging from tiny to huge and you only pay for each plan that you order. Perfect if you only intend to sell a hosting plan once in a while.

Usually, I offer a year's hosting at a discounted rate as an add-on to a customer's web design quote. Most of my clients they aren't really knowledgeable about hosting. They've put their trust in me to build them a website, so there's no real reason to go elsewhere for hosting. Since we're in it to earn a living, may as well earn a few extra bucks from add-ons.

An added bonus is that you will know the hosting server back to front. There's nothing worse than spending hours on the phone with a clueless tech when your customer chooses a hosting company that has quirky servers.

Marshall




msg:372752
 4:28 am on Sep 19, 2001 (gmt 0)

Jake,

Check out ReadyHosting.com. You earn about $50.00 a re-sell. They're inexpensive and good if you don't want to get into it too heavily.

Marcia




msg:372753
 5:41 am on Sep 19, 2001 (gmt 0)

Jake, this may seem a little off-topic, but it's related to what you asked about people's experience with hosting.

I had found hosting with a reseller plan that offered all hosting after the first site at 50% off, which is the best deal I've seen. What I've found with *only* doing hosting after the design is that since there's a continued relationship, some people are not aware that once the site is finished and delivered, if there's an addition or change it's not necessarily included with the hosting. It's important to specify that routine monthly maintenance and hosting are offered separately.

I had offered a package deal including hosting, minor maintenance and a bit of minor tweaking and resubmission to make sure the sites retained the original rankings. There again, one assumed, until reminded otherwise, that the routine maintenance included major changes and additions, which it did not.

The major advantage with handling reselling the hosting is that there's a degree of control and recourse in the case of delinquent accounts. You're also familiar with the particular features of the hosting, and if you're doing search engine work along with the design you're sure to have the stats you need.

It's a convenience to just go into the control panel, add a resold account and make the nameserver change at the registrar. You can have a new site set up within an hour. But there are drawbacks, particularly if it turns out that it's not a client you'd care to remain tied to, which can and does happen.

What I'd personally stress is that even though sometimes it might have to be explained all over again, it's important from the start to clearly define exactly what's included with each of the services you're offering, even down to minute details.

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