homepage Welcome to WebmasterWorld Guest from
register, free tools, login, search, pro membership, help, library, announcements, recent posts, open posts,
Pubcon Platinum Sponsor 2014
Home / Forums Index / WebmasterWorld / Webmaster General
Forum Library, Charter, Moderators: phranque

Webmaster General Forum

Skyping from websites
Has anyone got this setup?

10+ Year Member

Msg#: 12005 posted 11:16 am on Jun 20, 2006 (gmt 0)

We are in the process of putting Skype contact buttons:
on a couple of our websites, has anyone tried this, what do you think of the idea? They are ecommerce sites and the idea is that people will be able to Skype us about products / problems.





WebmasterWorld Senior Member trillianjedi us a WebmasterWorld Top Contributor of All Time 10+ Year Member

Msg#: 12005 posted 11:29 am on Jun 20, 2006 (gmt 0)

I think it's a good idea on high value goods, especially if you have a high bail-out rate at the checkout stage.

On low value goods, you don't really want to be spending time taking calls...

I would add a general contact number at the same time though - it seems somehow wrong to me to set your site up so that only people with Skype can contact you. That could be taken the wrong way by some visitors (especially on the "problems" side).

If you already have existing contact numbers, and this would be additional to those, you can't really lose.


Global Options:
 top home search open messages active posts  

Home / Forums Index / WebmasterWorld / Webmaster General
rss feed

All trademarks and copyrights held by respective owners. Member comments are owned by the poster.
Home ¦ Free Tools ¦ Terms of Service ¦ Privacy Policy ¦ Report Problem ¦ About ¦ Library ¦ Newsletter
WebmasterWorld is a Developer Shed Community owned by Jim Boykin.
© Webmaster World 1996-2014 all rights reserved