homepage Welcome to WebmasterWorld Guest from 54.234.147.84
register, free tools, login, search, subscribe, help, library, announcements, recent posts, open posts,
Pubcon Platinum Sponsor 2014
Home / Forums Index / WebmasterWorld / Webmaster General
Forum Library, Charter, Moderators: phranque & physics

Webmaster General Forum

    
Can't delete folder off my site!
kenfused




msg:343446
 10:27 pm on Mar 17, 2006 (gmt 0)

I have a few directories I'd like to delete...
Using my FTP Surfer Client i try to delete them, and it says permission denied.
In Cpanel. I click delete and nothing happens...
If I try to MOVE the directory in Cpanel, it says "directory does not exist", but I STILL see the darn directories in my FTP client AND on Cpanel!

What can I do?

 

Iguana




msg:343447
 10:32 pm on Mar 17, 2006 (gmt 0)

Have you deleted all the files in those directories first?

kenfused




msg:343448
 10:43 pm on Mar 17, 2006 (gmt 0)

Nope..
usually I just delete thru my FTP client or Cpanel, and it also dumps the files..
I looked in the folders and they're empty

thinkaholic




msg:343449
 10:44 pm on Mar 17, 2006 (gmt 0)

Check the ownership on the folders. Sometimes, scripts create folders/files but don't give correct account ownership. Your host should be able to delete them.

pageoneresults




msg:343450
 10:45 pm on Mar 17, 2006 (gmt 0)

F5 and/or Refresh the page.

Log out and log back in.

On Windows? Reboot and log back in.

Those would be the first three things I'd do.

kenfused




msg:343451
 10:48 pm on Mar 17, 2006 (gmt 0)

how do I check ownership of the folders?
and then how would I get rid of them?

thinkaholic




msg:343452
 10:57 pm on Mar 17, 2006 (gmt 0)

View the properties of the folder (right click > Properties maybe?) and it should list the Owner and Group. If the Group is not your hosting account username, then it is not owned by your hosting account, therefore, the server cannot give you permission to delete it.

You'll probably need to contact your host to have them delete the folder(s). They have root (Super User) access.

monkeythumpa




msg:343453
 11:23 pm on Mar 17, 2006 (gmt 0)

You might have a hidden file like a .htaccess file that is in there that it won't let you delete.

NameNick




msg:343454
 11:27 pm on Mar 17, 2006 (gmt 0)

Hi,

Have you checked for hidden files i.e. .htaccess or .htpasswd? Your FTP client should have an option to show hidden files.

NN

Demaestro




msg:343455
 12:02 am on Mar 18, 2006 (gmt 0)

At my office we make it so you can't delete your own folders because too many times it is dne by accident and then it is a big nightmare to get the backups live. We do this to protect our less savy clients from themselves.

Contact the server administrator and tell him what you want to do.

Global Options:
 top home search open messages active posts  
 

Home / Forums Index / WebmasterWorld / Webmaster General
rss feed

All trademarks and copyrights held by respective owners. Member comments are owned by the poster.
Home ¦ Free Tools ¦ Terms of Service ¦ Privacy Policy ¦ Report Problem ¦ About ¦ Library ¦ Newsletter
WebmasterWorld is a Developer Shed Community owned by Jim Boykin.
© Webmaster World 1996-2014 all rights reserved