Msg#: 11257 posted 10:27 pm on Mar 17, 2006 (gmt 0)
I have a few directories I'd like to delete... Using my FTP Surfer Client i try to delete them, and it says permission denied. In Cpanel. I click delete and nothing happens... If I try to MOVE the directory in Cpanel, it says "directory does not exist", but I STILL see the darn directories in my FTP client AND on Cpanel!
Msg#: 11257 posted 10:57 pm on Mar 17, 2006 (gmt 0)
View the properties of the folder (right click > Properties maybe?) and it should list the Owner and Group. If the Group is not your hosting account username, then it is not owned by your hosting account, therefore, the server cannot give you permission to delete it.
You'll probably need to contact your host to have them delete the folder(s). They have root (Super User) access.
Msg#: 11257 posted 12:02 am on Mar 18, 2006 (gmt 0)
At my office we make it so you can't delete your own folders because too many times it is dne by accident and then it is a big nightmare to get the backups live. We do this to protect our less savy clients from themselves.
Contact the server administrator and tell him what you want to do.