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Simple email management solution
Something like a help desk
eflouret

10+ Year Member



 
Msg#: 10959 posted 12:15 am on Feb 14, 2006 (gmt 0)

Hello,

I'm looking for a software that can handle incoming emails and assign them a ticket number.
This way I can keep track and manage the incoming mail I receive every day at my web site.

Every desktop or hosted solution I saw is designed for help desks or sales forces CRM, but I couldn't find a simple application that gives each mail a number and keep track of tickets status.

Even an Outlook add on could work, but they are all extremely expensive (over $400) for my budget.

As far as I saw, Goldmine is the only one possible solution.

Any other suggestion?

Thanks.

Enrique

 

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