Ok, well we have a problem here...because Trellian does not intend to honor my submission into the inktomi and partners index.
I submitted my url to inktomi on February 19th, 2004 in hopes to be indexed into MSN, altavista, askjeeves, etc. I was also promised a free 60 day trial indexing into Yahoo.
I have been emailing Trellian back and forth for days to let them know that my site has not been indexed into any of the inktomi partners sites as promised, especially MSN. I am however in the Yahoo index, but nowhere to be found even though I hold many top listings in Google.
I have been given the run around by Trellian. They kept telling me to type the full URL into the address bar (like I'm stupid).
Finally, yesterday they come back and say it looks as though my site has been "accepted" into the new "site match" program, so I will have a listing in Yahoo if I want to PPC, but I will not have not have listing with MSN or any of the inktomi partners.
I feel as though I have been swindled. I would think that they have to honor the original purchase agreement until the end of my 12 months.
Any ideas of who I can take this issue to?