| 9:57 am on Jul 25, 2003 (gmt 0)|
| 11:27 am on Jul 26, 2003 (gmt 0)|
Using a 301 with Inktomi does not seem to work :-( I recently contacted them about this, but I'm still waiting for a reply...
| 6:07 pm on Jul 26, 2003 (gmt 0)|
|Using a 301 with Inktomi does not seem to work |
Yep, I wrote them an email too.
| 11:17 am on Aug 26, 2003 (gmt 0)|
Anyone had any success back from contacting Inktomi yet?
| 10:03 am on Aug 27, 2003 (gmt 0)|
They don't respond. My site was inexplicably dropped from INK months ago for no reason and I even PAY for inclusion.
I hate INK.
My site is so clean it's amazing. No search engine tricks no hidden text nothing. My index page is just gone.
Positiontech has no explanation.
| 10:22 am on Aug 27, 2003 (gmt 0)|
Am in exactly the same boat! Nothing wrong with site only that it has a 301 in use, which Inktomi cannot pick up on...! My PFI provider can't help me out either :(
Am at a loss, but really concerned, I would like things to be back to normal with the listings I used to have in the SERP's before yahoo start to use Ink's results...
| 6:54 pm on Aug 29, 2003 (gmt 0)|
Hi I used to work at Inktomi back in the day, please feel free to ping me with questions.
| 9:10 am on Sep 23, 2003 (gmt 0)|
I wrote off to Inktomi last week and got a reply beginning of this week, pretty impressive.
Anyway, basically I have been informed that Inktomi don't provide end user support that our queries are best directed at their business partners (see below)
|Inktomi Technical Support cannot provide support to end-users of our |
paid-inclusion programs. All support for these programs is
contractually provided directly by our program partners. Please contact
the program partner with whom you signed up to include your URL. They
have full information on your contract with them and have processes and
tools available to assist you with any inclusion queries or issues
which you may have.
I also made a quick plug to get an "InktomiGuy" to come along to WebmasterWorld, so here is hoping :)
Basically I used to rank very well in all of the Ink SERPís until I bought the dot biz and info extensions which ruined my position in inks SERPís (I now rank bottom for a simple search term that in all other SE's I rank #1, and did so in Ink) would it be possible for me to sticky you with some more details?