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Extremely good INKTOMI news......
stcrim




msg:15756
 6:29 pm on Jul 18, 2000 (gmt 0)

I just got off the phone with search support at Ink - they are just working on the database and it will be coming back online. I ask if it would be days, weeks or months, and the person said it should be just days...

Now we can all get some sleep!

Steve


 

jimmy6




msg:15757
 8:52 pm on Jul 18, 2000 (gmt 0)

stcrim
I hope what you heard is accurate. I can use the sleep!

stcrim




msg:15758
 9:00 pm on Jul 18, 2000 (gmt 0)

Jimmy6,

I have no reason to think it's not. The person at ink was very nice. The department was search support (I assume for their customers, Goto, Snap, etc)

I can't begin to tell you what this has cost us, but knowing it's likely going to be OK has brought a little peace of mind (rather than piece of mind)

Steve

Kamikaze




msg:15759
 11:16 pm on Jul 18, 2000 (gmt 0)

So my theory about them using an "old" backup database could of been right. Wow... that's a first! Wait, I bet I'm still wrong... haha...
Thanks stcrim. That is an extremely good INKTOMI news. :)

jilly




msg:15760
 1:08 am on Jul 19, 2000 (gmt 0)

Steve:

Yippee! I thought I was losing it when I couldn't get my stuff in and then what was in was dropping like flies. I will be anxiously watching ink to see what happens.

Thanks for the info!

Jill

Kamikaze




msg:15761
 8:33 am on Jul 19, 2000 (gmt 0)

So my next question is, assuming that there is at least 2 set of different database, when we submit out pages to INK now, where does it go?

tigger




msg:15762
 8:36 am on Jul 19, 2000 (gmt 0)

Hi Stcrim

"BIG THANKS" from the uk, there's still hope yet for all my doorways that have vanished and have been re submitted.

I'll put the rope away !!

I wonder who is going to be the first to start jumping up and down when there rankings start to re appear ( i've already got my binoculars out hunting for our friendly spider !!!)


jimmy6




msg:15763
 10:36 pm on Jul 20, 2000 (gmt 0)

They sure are taking their sweet time with the db. I'm starting to get a little scared. Maybe they're adjusting us out of the picture!

stcrim




msg:15764
 10:50 pm on Jul 20, 2000 (gmt 0)

Jimmy6

My grandfather use to always say - "You can never be too paranoid"

I can't imagine them discarding every single submission made in the last 2 or so months, which is what is missing from the database right now.

The guy I talked with seemed more like a tech then PR and didn't have any reason to mislead me...

Steve

NFFC




msg:15765
 10:52 pm on Jul 20, 2000 (gmt 0)

It will happen tomorrow.

stcrim




msg:15766
 11:41 pm on Jul 20, 2000 (gmt 0)

NFFC,

Now there's something to look forword to...

Here's to hopin' you're an insider at INK

Thanks
Steve

NFFC




msg:15767
 7:34 am on Jul 21, 2000 (gmt 0)

>Here's to hopin' you're an insider at INK

I wish!

I am working on it though.

jilly




msg:15768
 1:27 pm on Jul 21, 2000 (gmt 0)

NFFC:

Man, I hope you're right! There's nothing like the power of positive thinking, I guess. Are you just hopeful or do you know something we don't? (well, I know you know a LOT of things I don't! :) )

Jill

Edited by: jilly

Kamikaze




msg:15769
 3:12 pm on Jul 21, 2000 (gmt 0)

Well I skipped breakfast this morning to show how devoted I am to MSN/INK. I should of had breakfast... see no change yet...

jimmy6




msg:15770
 7:46 pm on Jul 21, 2000 (gmt 0)

I just talked to someone in search support. They said that all their databases are up and running. He said sometimes they refresh the database and maybe that is why my site fell out. I hope this guy didn't know what he was talking about.

Call Inktomi (650)653-2800
- ask for Search Support-

Maybe you guys will get someone more knowledgeable.

--I have a feeling that this guy wasn't too informed. He had no idea about a major page drop in the last week.

Edited by: jimmy6

stcrim




msg:15771
 8:13 pm on Jul 21, 2000 (gmt 0)

Go here for yet another update...

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