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Forum software?
SlyOldDog




msg:4634288
 4:41 pm on Dec 31, 2013 (gmt 0)

Sorry to post this in Foo guys but I could not find another place for it.

I am looking for some good forums software to support my customers with. I am thinking it should have intellisense for delivering existing threads dynamically as a user types a question. If it also allows templates for support staff to make quick answers, all the better.

I don't mind what platform it runs on. What works for you?

Cheers and happy new year :)

 

Mackin_USA




msg:4634300
 5:57 pm on Dec 31, 2013 (gmt 0)

https://www.vbulletin.com

In my experience VB does a good job.
It easily handled 50,000+ members and 500,000+ posts.

n0tSEO




msg:4634315
 7:40 pm on Dec 31, 2013 (gmt 0)

vBulletin is a great solution, but it can get expensive if you are on a low budget.

In case you're looking for a solid but free solution, www.simplemachines.org (SMF) hasn't failed my expectations so far.

Mr Bo Jangles




msg:4634391
 6:31 am on Jan 1, 2014 (gmt 0)

vBulletin is a great solution, but it can get expensive if you are on a low budget.


vBulletin pricing doesn't appear excessive to me - their pricing page indicates $249 once-off purchase price & and phone/e-mail support is $49/month but is optional (forum support free).

SlyOldDog




msg:4634405
 11:32 am on Jan 1, 2014 (gmt 0)

Ok guys that seems fairly unanimous :)Thanks

n0tSEO




msg:4634412
 1:53 pm on Jan 1, 2014 (gmt 0)

Depends on your budget and how many clients you have, Mr Bo. ;)

You're welcome, SlyOldDog!

martinibuster




msg:4634421
 3:24 pm on Jan 1, 2014 (gmt 0)

It's not unanimous. :)

vBulletin is a popular forum software but it is constantly being hacked through existing vulnerabilities and vulnerabilities found in third party add-ons. The last time vBulletin was hacked it took a long time for them to fix it. I'm a member of a vBulletin forum about fishing and those poor folks have had their site down numerous times and for extended periods, even after updating and patching their software.

Zero Day Exploit Hits vBulletin Versions 4.x.x and 5.x.x [webmasterworld.com]

Here's another vulnerability introduced by poor coding on the part of Internet Brands. IB sought to blame their users for not uninstalling the /install folder. But the real fault is with the software itself for allowing the forums to run in a compromised manner, a very basic thing that other software does not allow.

35,000 vBulletin Sites Easily Hacked Through Failure To Follow Security Advice [webmasterworld.com]

Mr Bo Jangles




msg:4634431
 5:30 pm on Jan 1, 2014 (gmt 0)

And I'm certainly not a fan of VB (I was correcting a statement about its cost) - I rather like a new comer 'getsatisfaction' - but it seems if you've actually got a nice product, then you can charge for it *_*

smallcompany




msg:4634434
 7:23 pm on Jan 1, 2014 (gmt 0)

My guess is that the more popular the platform is, more hacks can happen.

Still, anyone to claim that one is more secure than another?

Thanks

Mr Bo Jangles




msg:4634435
 7:30 pm on Jan 1, 2014 (gmt 0)

My guess is that the more popular the platform is, more hacks can happen.

I think that would be a fair bet.

The other issue to consider with these forums is that there does seem to be database maintenance required with most of them from time to time, and so in evaluating them, you need to take into consideration if you're going to be able to do that, or are you going to have to get assistance to do it.

SlyOldDog




msg:4637048
 11:19 am on Jan 13, 2014 (gmt 0)

Hi guys

we tried contacting Vbulletin 3 times without response. Perhaps there are more thoughts out there on other options?

SlyOldDog




msg:4637050
 11:37 am on Jan 13, 2014 (gmt 0)

Here are some others. Maybe you could give opinions if you used them?

Discourse
IP Board
MyBB
SMF
Xenforo

thecoalman




msg:4639203
 8:06 am on Jan 22, 2014 (gmt 0)


My guess is that the more popular the platform is, more hacks can happen.

Still, anyone to claim that one is more secure than another?


phpBB3 has to be the most installed open source forum software. Security wise I don't think you're going to find anything even in the ballpark open source or paid for.

The biggest security hole since it's release in 2007 was an exploit introduced when they added RSS feeds in versions 3.0.7, under a specific set of circumstance someone could read private forums. Generally speaking most forums would not have been affected by it anyway, when setting permissions for forums the easiest way to deny access is never add the group to the private forum. The exploit only worked if the group was added to the forum and then had their permissions set to no access which is the long and complicated way to do it. That hole was found about 1 day after the release of 3.0.7 and they released a patch in hours. If you look through the older versions you won't find 3.0.7 but 3.0.7-PL

creeking




msg:4639246
 11:51 am on Jan 22, 2014 (gmt 0)

vbulletin now offers a cloud hosting package for their forum users.

though it's new, it might be worth a look if you prefer a near-turnkey setup.

Swanny007




msg:4639286
 2:42 pm on Jan 22, 2014 (gmt 0)

I use phpBB3 on a handful of forums. I started with it because I wanted a free forum product, I stuck with it because I got used to it. I have about 8 forums on the go, two of them are larger.

phpBB is a great product but the new feature updates, or lack thereof have put it behind a bit lately. It's missing some features that the other products have, and the new major release has been in the works for a loooong time now. But overall functionality is great and I would recommend you check it out. There are a lot less bug fixes and patches with it compared with vB.

This is only my opinion but I think vB has "peaked" and is not the best forum software out there anymore.

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