I got a call today by a customer. She was a little upset because we had sent her a payment reminder. She told us she had sent us a cheque by mail six weeks ago.
I remembered receiving a cheque some time ago. I was a little surprised at that time because it was the first cheque I have received in years, nearly nobody uses cheques anymore here.
However I remembered signing it the day before going on week long vacation and telling someone in the office to take it to the bank. Then I had put it back in the mail-tray.
So today we searched and searched for the missing cheque, nobody knew where it had gone. The apprentice was at trade school, I couldn't ask her.
Suddenly an idea popped into my mind and I typed "cheque" into the searchbox of our digital document archive.
Lo and behold: There it was. Our apprentice had scanned the cheque, like all the other mail. After scanning she punched two holes in it - right trough the cheque number - and filed it away. Apparently she has never seen a cheque in her entire life and had no idea what it was.
So if you don't know where your money is - ask your apprentice. She might have just have filed it away.