I recieved a promotion email from a travel company, when I went to their site, saw the price, thought that's a good deal and sent them my form request to book dates for the price as advertised..
The reply I got was that it was a mistake, it is not that price but this price, a good bit of a difference..
I just thought it was a little outrageous, they now have my contact details, they managed to obtain the lead from their promotion, only to turn round and say that is not the price..
I'm sure I've read in the past about internet companies being forced in to paying the price they advertised, do you think there is a way I can ask the same of this company ?
It seems to me, they made an offer, I accepted that offer and that's the basis of a contract, although I know, no money was passed..
What's to stop a comapny doing just that, building up their database, just to say sorry, we made a mistake but if you really want it, it will cost you this price instead..
What annoyed me is that I told my partner that I was arranging a holiday and now that just looks stupid..
Does anyone here have any information on whether they have a legal obligation to accept the price that was offered on their site, or any suggestions on how best for me to take it forward, or are companies simply allowed to do that ?
Edit: I'm in the UK, UK company
[edited by: Lobo at 3:57 am (utc) on Mar. 24, 2009]