We own a website that is fast-growing and full of solid content. We also have a deep forum community with plenty of bells and whistles.
At one point, someone uploaded a software shareware and later we find out that it is considered bad adware by a particular commercial internet security company. We immediately remove it and contact the company. It's been 3 weeks now and after many emails, we're being ignored.
So our site not only throws up a big warning to anyone going to our site through the security company...that website also has huge red flag warnings under all the Yahoo search results.
This is bad and no doubt is hurting our business.
We're a small, honest company and I feel that being ignored means we're stuck and quite frankly, I'm tired of waiting.
Anyone have any suggestions?
[edited by: lawman at 7:15 pm (utc) on July 21, 2008]