| 6:06 pm on Aug 28, 2007 (gmt 0)|
Um, well, a million years ago (OK it was closer to 25 years ago) I had two dirt bikes - A Suzuki PE175, and a Kawasaki KX125. Admittedly, these were two different bikes, since the Suzuki was an enduro and the Kawasaki was a motocross. But I always felt like the Kawasaki was better built.
| 7:41 pm on Aug 28, 2007 (gmt 0)|
I bought a new Ford Fiesta, in my younger days when I couldn't afford the insurance on anything with an engine bigger than a lawnmower.
The starter motor failed after 13 months, just out of warranty period. The dealer quoted me £220 quid, 130 for the new motor and 90 for labour.
I suggested that the starter motor should not have failed so early in it's life, the dealer said they would talk to Ford and get back to me.
I was pleasantly surprised when they said that Ford would pick up the entire tab.
Good customer service is essential, they got my vote.
| 1:49 am on Aug 29, 2007 (gmt 0)|
Epson printers. Awesome customer service, even years later.
| 2:02 am on Aug 29, 2007 (gmt 0)|
Would anyone believe me if I told you I've had good experience with customer service from Dell? Really, it's true! Also with Hewlett Packard.
| 3:43 am on Aug 29, 2007 (gmt 0)|
|Good customer service is essential, they got my vote. |
:) Waiting for the coda: And today you drive a...?
| 9:21 am on Aug 29, 2007 (gmt 0)|
|:) Waiting for the coda: And today you drive a...? |
I had another Fiesta new, then I had an unplanned break from driving, then a MK2 Fiesta (1986), and now a MK2 Mondeo (1998).
Vowed never to have another car from new though, as I don't know many people who have had one (all makes) that haven't had to go back to the garage for some fault no matter how minor.
[edited by: lawman at 10:16 am (utc) on Aug. 29, 2007]
| 1:06 pm on Aug 30, 2007 (gmt 0)|
If you'd have bought a Polaris instead of a Kawasaki, it wouldn't have broken down in the first place.
| 3:08 pm on Aug 31, 2007 (gmt 0)|
|If you'd have bought a Polaris instead of a Kawasaki, it wouldn't have broken down in the first place. |
I was going to buy Polaris - but I didn't like the way they looked in the rearview mirrors of my Kawi ;)
| 3:53 pm on Sep 3, 2007 (gmt 0)|
Using the opportunity I'd like to praise Mitsubishi motors and their service.
| 4:47 pm on Sep 3, 2007 (gmt 0)|
A friend's father got Mercedes to honour their anti-corrosion warranty on his fifth hand rust bucket he'd picked up for a song.
Not so much good customer service as repeatedly sending them messages along the lines of: Dear Sir STOP I am retired STOP Please fix my car STOP Or I won't STOP ;)