Um, well, a million years ago (OK it was closer to 25 years ago) I had two dirt bikes - A Suzuki PE175, and a Kawasaki KX125. Admittedly, these were two different bikes, since the Suzuki was an enduro and the Kawasaki was a motocross. But I always felt like the Kawasaki was better built.
I bought a new Ford Fiesta, in my younger days when I couldn't afford the insurance on anything with an engine bigger than a lawnmower.
The starter motor failed after 13 months, just out of warranty period. The dealer quoted me £220 quid, 130 for the new motor and 90 for labour.
I suggested that the starter motor should not have failed so early in it's life, the dealer said they would talk to Ford and get back to me.
I was pleasantly surprised when they said that Ford would pick up the entire tab.
Good customer service is essential, they got my vote.
Epson printers. Awesome customer service, even years later.
Would anyone believe me if I told you I've had good experience with customer service from Dell? Really, it's true! Also with Hewlett Packard.
|Good customer service is essential, they got my vote. |
:) Waiting for the coda: And today you drive a...?
|:) Waiting for the coda: And today you drive a...? |
I had another Fiesta new, then I had an unplanned break from driving, then a MK2 Fiesta (1986), and now a MK2 Mondeo (1998).
Vowed never to have another car from new though, as I don't know many people who have had one (all makes) that haven't had to go back to the garage for some fault no matter how minor.
[edited by: lawman at 10:16 am (utc) on Aug. 29, 2007]
If you'd have bought a Polaris instead of a Kawasaki, it wouldn't have broken down in the first place.
|If you'd have bought a Polaris instead of a Kawasaki, it wouldn't have broken down in the first place. |
I was going to buy Polaris - but I didn't like the way they looked in the rearview mirrors of my Kawi ;)
Using the opportunity I'd like to praise Mitsubishi motors and their service.
A friend's father got Mercedes to honour their anti-corrosion warranty on his fifth hand rust bucket he'd picked up for a song.
Not so much good customer service as repeatedly sending them messages along the lines of: Dear Sir STOP I am retired STOP Please fix my car STOP Or I won't STOP ;)