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Can't Clear Download History, Downloads Restart on Launch

 9:29 pm on Jun 23, 2009 (gmt 0)

So I'm on the verge of just giving up entirely on Firefox because of so many little niggles. The one that bothers me the most, though, is that I have to remember to never download files via FF or, if I do, to rename all files *after* the download is complete.

- I download a file and it says "Starting..." in the Download history.

- Long after the download is complete, it still says "Starting..." and the task bar still says "One active download (3 minutes remaining)".

- I forget about this and restart Firefox and it *restarts* all downloads. I've had it where I've downloaded almost a GB of podcasts and whatnot and then I forget to rename them after download. When I don't, I restart Firefox and it immediately deletes all the downloaded files and restarts the downloads.

I'm thinking this has something to do with a conflict with my anti-virus software (Symantec Endpoint Protection) intercepting the downloads and not letting them go; I've turned it off and the problem seems to go away. But of course, it is precisely when downloading files that I want my AV software active.

Now this might be a Symantec issue (if I'm right about the source of the conflict), but this does not happen in any version of IE, Opera, Safari or Chrome.

Anyone else have this issue? Have you solved it?



 10:22 pm on Jun 23, 2009 (gmt 0)

No, I never ran into this - but then again, I rename files before I download them.


 10:29 pm on Jun 23, 2009 (gmt 0)

I rename files before I download them.

That won't work. Whatever name I choose for the initial save is going to get used again on the second download.

So when I save as my-custom-name.pdf, that will get overwritten, so I need to first save it, and then change it to my-custom-name-safe.pdf and then just accept that when I relaunch FF, I'm going to end up with a second (and sometimes third and fourth) download of my-custom-name.pdf.

And because of the way this is screwed up, it does NOT prompt me before restarting the download and blowing away my-custom-name.pdf.

Very aggravating. I finally removed FF as my default browser.

I used to feel like FF just worked, compared to the hassles with IE. Now I feel like IE, Opera, Chrome and Safari just work, compared to FF. One big issue for me is password security, which is worst in Chrome and Safari, and best in Opera (according to the last security audit I saw).

So once again I'm an Opera user by default except when I need specifc FF plugin functionality.


 12:11 am on Jun 24, 2009 (gmt 0)

I download files all day long, my FF has been up for weeks now, never seen the problem.

You may want to consider installing the latest version of FF from scratch just to make sure you don't have shared file dependency problems.

How many odd bugs happen, assuming you're on Windows, is more than one program is using a shared DLL (programming library) and one of the apps installed a version not compatible with the other app and depending on the level of incompatibility it varies from strange issues like yours to complete and utter failure.

Not pleasant to debug, and a reason I don't install a lot of 3rd party junk unless it's mission critical, not worth the pain in the event of overlapping dependencies.


 8:18 pm on Jun 24, 2009 (gmt 0)

Yeah, it could be a shared DLL conflict, but I think it's actually some sort of file locking issue.

I finally tracked down all of my Thunderbird and Adobe AIR crashes to an outdated DLL for a small app that I had not updated on one machine.

I have removed and re-installed FF before, though not recently and honestly I haven't had good luck fixing issues that way without actually finding the root problem and addressing that.

Oh well... Thanks guys.

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