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Facebook Marketing Forum

like button is not counting

 8:09 pm on Jul 15, 2011 (gmt 0)

I'm using the iframe buttons and if I click one it shows a like for a split second and then disappears, and the like does not show up on my wall.

I tried remaking the code, and certain buttons still do not work.

I saw that one did not work, I did nothing just came back a few days later and it did work.

The last few days I have not been able to make most of them work.

What the..?



 7:42 am on Jul 17, 2011 (gmt 0)

Been having this problem a lot lately too. Glad it's not just me. Some problem on Facebook's end maybe?


 2:27 pm on Jul 17, 2011 (gmt 0)

Seems to happen on most sites. This bug has been reported quite some time ago and it's still not resolved.



 7:46 am on Jul 18, 2011 (gmt 0)

Okay, I guess there's nothing to do about it for now.

Thanks for the link.


 7:55 am on Jul 18, 2011 (gmt 0)

This may or may not solve your problem, but I have experienced something similar with other social media scripts. Sometimes multiple scripts on a page clash- for whatever reason (bad coding, similar code). This can result in display errors in some or all browsers. It can also result in the script not functioning at all. For instance, the AdSense ads scripts can clash with other scripts, rendering other scripts non-functioning or causing the AdSense ads to display strangely.


 9:15 pm on Jul 19, 2011 (gmt 0)

Thanks martinibuster, I have twitter and google + buttons on the same page but today the facebook button (at least the one that I clicked) is working.

I guess if there were a script clash it would clash all the time and not just some of the time?


 9:25 pm on Jul 19, 2011 (gmt 0)

I'm not surprised that the behavior changed. The time I had this problem, all was working fine for months after the scripts were installed. I suspect, my theory is, that because some of these scripts make calls back to their respective sites for code, that the code they are calling to can change. A modification/update of the code the script is calling in can cause the issue to begin.

My scripts were playing fine for months then all of a sudden the AdSense ads were displaying the wrong size. Then in another instance of clashing scripts the social media buttons stopped working. In another instance, display issues were occurring only in FireFox and only within a certain OS (I received a bug report from a site visitor). Facebook buttons were the source of an issue and I ended up removing it then ultimately replacing it with addthis. As I recall, for the Addthis clash, I believe I moved the code around on the page, from one location to another, and that seemed to have solved that instance.


 7:55 pm on Jul 20, 2011 (gmt 0)

Okay thanks, sounds like I'll have to keep a closer eye on things and do some testing.


 7:13 am on Jul 27, 2011 (gmt 0)

Could it be that the button is counting likes on individual pages so maybe the count will update on the page you liked it in the first place?


 10:54 pm on Jul 28, 2011 (gmt 0)

No, I've been noticing this on newly created pages with no likes yet. I'll click the button myself and usually it will count one like and I'll be able to see the like on my facebook page as well.

When it doesn't work, the count only shows up for a split second then disappears and never returns and the like never shows up on my facebook page at all.

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