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Facebook Marketing Forum

cannot comment on own wall

 11:17 pm on Jun 27, 2011 (gmt 0)

Hi All need some help please.....I am managing a facebook page for a small brand and cannot for the life of me reply to comments.
Here is the scenario...someone makes a comment and i want to reply..so i login to the page as the brand and enter my reply in the comment box below the previous comment and hit enter...now it shows the comment i added with the brands icon...but as soon as i navigate away from the page and come back the comment is not there.....what am i missing...please help



 11:21 pm on Jun 27, 2011 (gmt 0)

Try it in a different browser. Facebook's on-page code is very flaky and relies on a ton of Ajax - and it doesn't all work in many browsers.

It "almost" works but there's always one feature that plays up. Which feature doesn't work varies from browser to browser.


 11:26 pm on Jun 27, 2011 (gmt 0)

thanks for the quickie...g1smd..i am using firefox and will give it a shot in explorer...appreciate it.


 11:33 pm on Jun 27, 2011 (gmt 0)

i have tried different browsers and same outcome...i see the comment with the correct icon and then as soon as i navigate away..the comment disappears...any suggestions


 11:41 pm on Jun 27, 2011 (gmt 0)

could it be because it is not linked to a personal account...i did not open the page but i know the person who did does not have a personal account? so it was not linked to one...could this be the issue?

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