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Unauthorized Facebook Page
Best way to get it taken down?
Jane_Doe




msg:4268851
 6:26 am on Feb 18, 2011 (gmt 0)

I belong to a club where the club board of directors specifically voted not to have a Facebook page. Let's call it the Red Canyon Kayak Club of Birch Creek Montana.

So someone, not a club officer, has put up a Facebook page for Red Canyon Kayak Club. In the description it has the usually club info and includes specific identifying features like being located in Birch Creek Montana. They also use the club logo on the site.

The club officers (more outdoorsy not techie types) have asked me to have the page taken down. They are concerned about liability and the unauthorized use of club info, especially since there is some inherent danger involved in these types of club activities. For example someone could use the page to sponsor an event not actually sponsored or sanctioned by the club.

Would you use the DMCA form to have the page removed since it uses the club logo? Any other suggestions?

Facebook has a fake page reporting feature but it seems geared more towards individuals. This isn't a fake page per se - it just isn't a club sanctioned one but it gives the appearance that it is.

 

Tommybs




msg:4268883
 8:11 am on Feb 18, 2011 (gmt 0)

Part of the Facebook terms and conditions when you create a page is that you are authorized to do so. Clearly in this case the user is not authorized. I don't think a DMCA is the way to go so I think you need to contact Facebook. The other option is contacting the page admin and asking them to remove the logo and place other statements saying they are not officially affilliated with your club. There should be a 'report page' link on the page itself if they don't respond to your requests.

Jane_Doe




msg:4268887
 8:27 am on Feb 18, 2011 (gmt 0)

The other option is contacting the page admin and asking them to remove the logo and place other statements saying they are not officially affilliated with your club.


Thanks that sounds like good suggestion but I couldn't find any place to contact the page admin. Where would I look for this info?

For unauthorized pages the Facebook help section just refers people to DMCA forms. That doesn't seem like the best fit but I couldn't find a way to contact Facebook support with just a general question.

There is a place to report fake pages but the help instruction says to include the real page as a part of the reporting process. In this case there is no real Facebook page because the club doesn't want any Facebook page at all.

Tommybs




msg:4269427
 12:17 pm on Feb 19, 2011 (gmt 0)

You're right about the contact issue, all I can suggest then is leaving a message on the wall. At least it would be public enough that they would take notice

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