ssgumby
msg:4428866 | 12:57 am on Mar 14, 2012 (gmt 0) |
My .02, I dont think its worth the cost. I have two sites that sell similiar items. One with EV, one without. They both have pretty equal conversion.
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Planet13
msg:4428886 | 2:28 am on Mar 14, 2012 (gmt 0) |
Some larger sites don't bother with it because of all the resources it takes (apparently it makes a call to the SSL site's server).
FWIW.
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brokaddr
msg:4428944 | 8:39 am on Mar 14, 2012 (gmt 0) |
I've never been turned off by a merchant for a non-green bar.
I work on a few e-commerce sites of polarizing differences in products, never had a buyer email and say they didn't order because the SSL bar wasn't green.
I also do not think its worth the cost.
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lorax
msg:4429004 | 12:22 pm on Mar 14, 2012 (gmt 0) |
The perception of it's value to the user has been oversold IMHO.
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Planet13
msg:4429089 | 4:11 pm on Mar 14, 2012 (gmt 0) |
| ...never had a buyer email and say they didn't order because the SSL bar wasn't green. |
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Interestingly, I did have a customer email us because there was no "Green Checkmark" on our site.
I was wondering what she meant, and then realized that she didn't see any GRAPHICS on our site that looked like the graphics a site with a secure SSL would have on it (like a graphic of a padlock with a green check mark, or something like that).
This was despite the fact that we DID have SSL at the time and we DID have A graphic on there clearly stating that - it just didn't LOOK like the type of graphics she was used to seen previously.
For what it's worth...
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brokaddr
msg:4429169 | 7:07 pm on Mar 14, 2012 (gmt 0) |
Planet13, are you referring to a "SSL badge"?
If so, that's very interesting.
One of the bigger sites I work with don't even have an SSL badge, but use regular $20 SSL cert - in 10 years we've yet to hear a complaint about the SSL security.
I'm almost wondering if the buyer's perception of SSL is related to the type of products sold. For example, the bigger site I am referring to; their target audience is teens, who may be more savvy (or simply don't care) about web security. An older crowd may have a different perception.
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Planet13
msg:4429244 | 10:35 pm on Mar 14, 2012 (gmt 0) |
| Planet13, are you referring to a "SSL badge"? |
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Yup. We had an SSL badge, but it wasn't similar to ones she had seen in the past.
and yes, she was "older" as well.
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jrockfl
msg:4431571 | 1:45 am on Mar 21, 2012 (gmt 0) |
I just installed my ev cert today. We are in the process of creating a mobile version of the web site and our previous ssl cert was close to expiring.
I got one with geo trust and I can use it on a total of 5 domains (main and 4 sub domains)
Just got our first sale after install :)
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pbradish
msg:4440210 | 8:52 pm on Apr 12, 2012 (gmt 0) |
| The perception of it's value to the user has been oversold IMHO. |
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Agreed. I researched this best I could a few months back when we had some SSL's on the verge of expiration and I just couldn't find enough real data to show improved conversion rates.
I checked the competition and only one out of the top ten was using the Extended Validation certificate. I have a feeling others passed on it for similar reasons.
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ssgumby
msg:4440287 | 1:05 am on Apr 13, 2012 (gmt 0) |
Let me add more, my one site that had EV was set to expire, so I didnt renew and went with a much cheaper standard SSL and ive seen no reduction in conversion rate.
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