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Some Volusion Stores not able to accept orders for up to 4 days now

Msg#: 4422335 posted 5:57 pm on Feb 27, 2012 (gmt 0)

For those of you considering Volusion for your e-commerce solution, Think Again. All stores V-11 with Authorize net have not been able to accept orders. What a Nightmare.



Msg#: 4422335 posted 8:22 pm on Feb 27, 2012 (gmt 0)

Wow. I hadn't heard this. Did volusion publish it? It is not an issue for us since we do not have Authorize.


Msg#: 4422335 posted 9:17 pm on Feb 27, 2012 (gmt 0)

They have it on the Status Link, but have not updated it in 3 days, and have no idea when they will be back up. this is a nightmare for us right now.


Msg#: 4422335 posted 8:48 pm on Feb 29, 2012 (gmt 0)

Still down, going on 7 days Anyone have any feedback on a Magento store pros and cons Looks like we will be moving


Msg#: 4422335 posted 2:00 pm on Mar 1, 2012 (gmt 0)

Wow that is terrible. My e-commerce web site is the heart of my business. We have a custom developed e-commerce web application that is hosted on our own dedicated server.

I have heard good things about Magento. I think the important think is to be able to host the application on your own servers.


Msg#: 4422335 posted 1:58 pm on Mar 2, 2012 (gmt 0)

We have't had a problem with our Volusion store as of yet but I think that is ridiculous. What are they saying? Any hope?


Msg#: 4422335 posted 2:48 pm on Mar 2, 2012 (gmt 0)

They are still working on it. We haven't received any time frame as to when the issues will be fixed. Also not only affecting Authorize Net users but other payment gateways as well I would have never dreamed we would have been down this long with a hosted cart.

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