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Ecommerce Forum

Pay online or over fax/email

Msg#: 4409073 posted 5:09 pm on Jan 20, 2012 (gmt 0)

We currently have some ecommerce sales but most of our orders are custom and require a custom quote and credit card authorization form. I have a difficult time with some customers that do not have a scanner or fax. I also have problems with customers supplying incorrect info or limits on their credit card requiring them to call the bank first not to mention the time it takes to charge cards everyday and solve any issues we have. I have been looking at the E-signature options for the forms which looks good but I still have a charging issue with some customers. I thought it would be easier to send the customer to a secure link on the site and let them enter the price to pay and charge their card right there. If there is a problem with it going through they can solve it right then. Does this sound like a good idea? Is there a cart that allows this or would it be custom? I use authorize.net. I have also used ecommercetemplates in the past and joomla/virtuemart currently. Thanks for any feedback.


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