homepage Welcome to WebmasterWorld Guest from
register, free tools, login, search, pro membership, help, library, announcements, recent posts, open posts,
Become a Pro Member

Visit PubCon.com
Home / Forums Index / WebmasterWorld / Ecommerce
Forum Library, Charter, Moderators: buckworks

Ecommerce Forum

How long before a void is removed from pending status?

 1:58 pm on Jun 17, 2011 (gmt 0)


I voided a customers authorization using Authorize.Net, and he emailed me now saying it is still visible as a pending transaction in his banking site.

How long does it usually take for a void to be removed as a pending transaction?

Thank you,




 2:06 pm on Jun 17, 2011 (gmt 0)

It generally depends on his banking institution. Most voids I do are immediate. I've tested on my own cards in the past and with my bank once I void it...it's gone.

I've had a couple of customers who I voided and it took a day to drop off. It's not supposed to work that way, but apparently their bank is slower to take them off.


 2:56 pm on Jun 17, 2011 (gmt 0)

concur, have him contact his card issuer, they can tell him it's gone. the customer's online platforms vary in their speed of updating.


 3:35 pm on Jun 17, 2011 (gmt 0)

Ok, thank you...I'll have him contact his bank directly to find out what his bank's "pending hold" time is.


 3:42 pm on Jun 17, 2011 (gmt 0)

it is a general rule it takes about 3-4 business days to disappear.

Global Options:
 top home search open messages active posts  

Home / Forums Index / WebmasterWorld / Ecommerce
rss feed

All trademarks and copyrights held by respective owners. Member comments are owned by the poster.
Home ¦ Free Tools ¦ Terms of Service ¦ Privacy Policy ¦ Report Problem ¦ About ¦ Library ¦ Newsletter
WebmasterWorld is a Developer Shed Community owned by Jim Boykin.
© Webmaster World 1996-2014 all rights reserved