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A good 1-800 number company?
Tonearm




msg:4212625
 11:04 pm on Oct 6, 2010 (gmt 0)

Can anyone recommend a good company for 1-800 numbers?

 

ganderla




msg:4212635
 11:18 pm on Oct 6, 2010 (gmt 0)

I think your phone company is the only ones that can give you a toll free number. If I am remembering correctly, it is against regulations to sell a toll free number.

LifeinAsia




msg:4212667
 12:04 am on Oct 7, 2010 (gmt 0)

I've used Toll Free Forwarding. The service was for an overseas toll free number forwarded to the U.S. The quality was so-so and people rarely used it, so we didn't use it for long. I can't comment on their service completely within the U.S.

ergophobe




msg:4212670
 12:18 am on Oct 7, 2010 (gmt 0)

Assuming you're US based, you can most definitely get a Toll Free number from someone other than your phone company.

I used ECG Communications for a while because I use them for long distance (three different locations, no problems in several years). I dropped the Toll Free b/c nobody used it.

There are some alternatives like RingCentral and another one that, back when I was looking into it, seemed better but the name escapes me. They have a lot more features, such as call previewing and forwarding and all kinds of things. Sort of like Google Voice on steroids.

ssgumby




msg:4212683
 12:53 am on Oct 7, 2010 (gmt 0)

We use RingCentral. We started with this initially because we were VERY small, it was cheap but made us look professional. We have grown tremendously since those days and have kept the service. We not pipe that line into our cisco voip system.

RhinoFish




msg:4213004
 1:06 pm on Oct 7, 2010 (gmt 0)

RingCentral here too. And we snagged several decent 800 numbers using their search tool when we signed on.

Philosopher




msg:4213014
 1:16 pm on Oct 7, 2010 (gmt 0)

RingCentral here as well. I've got quite a few 800 (well, one 800, a few 866, and and 888) numbers with them for various ecomm sites. I've been using them now for about 2 years and have been quite pleased with them.

LifeinAsia




msg:4213156
 3:23 pm on Oct 7, 2010 (gmt 0)

Oh yeah, forgot that Ring Central does that too. A client uses them for faxing. Can't comment on the 800-side of things, but pleased with the fax side of things.

Tonearm




msg:4213218
 4:04 pm on Oct 7, 2010 (gmt 0)

Sounds like a consensus to me. Thanks a lot guys.

ergophobe




msg:4213279
 5:40 pm on Oct 7, 2010 (gmt 0)

Wow, I never would have guessed there were so many Ring Central users!

In my case, the problem wasn't getting an 800 number, it's that I couldn't get a RC local number, which was way more important to me. Strangely, I could get a Google Voice local number.

lorax




msg:4213729
 12:37 pm on Oct 8, 2010 (gmt 0)

Be prepared though, the RingCentral interface is horribly confusing. I use RC as well and it's almost as convoluted as Google's.

Tonearm




msg:4213837
 4:10 pm on Oct 8, 2010 (gmt 0)

I'm in my free trial and the interface is confusing but I think it's because there are so many features. Whenever I have a question I use the Live Chat and they walk me through it. I'm very pleased so far.

jwolthuis




msg:4213891
 5:38 pm on Oct 8, 2010 (gmt 0)

We tried RingCentral and found them to be expensive. We now have an 800-number from Vitelity. We hook a Linksys Voip box to our broadband, and point it to Vitelity's SIP server. It's that simple.

With their failover feature, we now have a crystal-clear, multi-line, toll-free number for 2-cents per minute and 50-cents a month.

bwnbwn




msg:4213967
 8:49 pm on Oct 8, 2010 (gmt 0)

Use MCI I think I get it for 4 cents a minute based on 10 second charges.

mhansen




msg:4213969
 8:54 pm on Oct 8, 2010 (gmt 0)

Another vote for RingCentral from me!

ssgumby




msg:4214014
 10:55 pm on Oct 8, 2010 (gmt 0)

Personally we don't use the RingCentral interface, but we did initially. We just point the RC number to our local sip lines and we've not had to touch it since.

Tonearm




msg:4214557
 12:31 am on Oct 10, 2010 (gmt 0)

RingCentral doesn't have a support email address or phone number that I can find from my dashboard. I guess they're live chat only as far as support? Chat is closed today and I'd like to just email my question and wait for the answer. They should have that.

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