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Are you seeing more fraud from Latin America
jsinger




msg:4100107
 4:25 am on Mar 18, 2010 (gmt 0)

We're seeing more fraud attempts that originate from Venezuela and Mexico lately. These differ from the ham fisted African scams we've known for years.

The Latin American frauds are smaller in dollar amount and look more like normal orders. Ship-to's tend to be Miami transshippers or border city PO boxes.

Unlike the Africans who have been burned by scam-baiters, Latin crooks are persistent. We had one email about 7 times trying to get $250 worth of goods next-day-air'd to him. He phoned us twice. He was also persistent in asking why we had rejected his order (which had every red flag in the book). I think he wanted to refine his technique.

For us ecommerce sellers there is a huge difference: When we get the obvious African attempts, we just hit Delete. The Latin American orders take a lot of research to approve or reject.

 

pdawg23




msg:4122547
 11:27 pm on Apr 26, 2010 (gmt 0)

i have been in contact with two very sketch clients from venezuela.
i've met them in a trade show but that reeeeeally doesn't mean much in today's world.
they insist in buying with a credit card (my business is wholesale) and ship it to a different address in MIA like you mentioned.
lolnoway, do they really think i'm that stupid?
don't ever bill and ship to different names and addresses when it comes to international orders.
you will lose 100% if a chargeback is issued, which will obviously be issued.
i honestly think the only way to do business with such high risk accounts is to REQUIRE a western union money transfer.
better to be safe than sorry

pdawg23




msg:4122548
 11:31 pm on Apr 26, 2010 (gmt 0)

90% of my clients wire transfer me the full amount upfront, and I only charge ccs to credible accounts if the amount is less than $1000.
I understand this is not the greatest customer service and business practice but I've been burned too many times to take any chances.
I do accept cashier's checks and business checks from US accounts.
And btw, I've had a cashier's check bounce on me within 3 days of depositing. So even for cashier's checks you should wait 2-3 days before shipping the products.

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