We are managing an online marketing campaign for a client of ours who uses Worldpay on the back end of their site. I have been liaising with the web developers who installed tracking code in December, and initially it had been tracking sales and conversions. However, it seems to have stopped tracking conversions/sales, and apparently Worldpay have made some changes that affected 3rd party tracking. The web developer tried a few workarounds, but had no luck. Have you come across this at all lately? Have any other clients experienced the same problems?
I sent the web developer some solutions that arose for Paypal users, but it doesn't seem to have fixed it.
Both he and I are at a loss. I'm not technical so would be far more in the dark about it...
+++++++++ From 5th January any scripting will be suppressed on output to the web browser for all RBS WorldPay merchants (no exceptions or opt-out possible) - unfortunately this will prevent web applications such as Google Analytics from being used on our hosted payment pages but such coding may still be applied to a merchant's website at the merchant's own risk. +++++++++
Good luck! Ilshat
[edited by: lorax at 2:06 pm (utc) on Jan. 11, 2010]