homepage Welcome to WebmasterWorld Guest from 54.227.67.210
register, free tools, login, search, subscribe, help, library, announcements, recent posts, open posts,
Subscribe to WebmasterWorld

Home / Forums Index / WebmasterWorld / Ecommerce
Forum Library, Charter, Moderators: buckworks

Ecommerce Forum

    
Euro Merchant Acct for US/CA company
Noname_Nick




msg:4027545
 8:14 pm on Nov 18, 2009 (gmt 0)

My company [based in Canada] currently does business in Canada/US/Euro Zone. We'd like to be able to charge our customers in Euros (if they're in the Euro zone).

I'm just pulling my hair out trying to get a merchant services company to have any interest, since we are in the *travel industry* (insert tones of doom here).

Currently we have bank accounts in all three currencies, merchant accounts in US/CAD with very good rates and an excellent chargeback record.

We're licensed and bonded by various government organizations, have an A+ BBB record with no complaints in over 10 years.

Can anyone recommend a merchant services company that is able to look past the word 'travel' and see that we are a legit and stable company?

One would think that if you have existing merchant accounts, you'd have some level of credibility...but I guess not!

Any advice very much appreciated.

 

Leosghost




msg:4027576
 9:14 pm on Nov 18, 2009 (gmt 0)

Talk to HSBC

paladin




msg:4028189
 5:54 pm on Nov 19, 2009 (gmt 0)

Have you checked with Gate2Shop?

Noname_Nick




msg:4028208
 6:06 pm on Nov 19, 2009 (gmt 0)

Thanks for the suggestions. I've called HSBC three times now...their phone system just loops forever and no-one ever picks up. Classic Big bank. I don't think they have Euro merchant accounts though (we have a Euro account there and asked a while ago).

I'll check on Gate2Shop.

NN.

Noname_Nick




msg:4028211
 6:09 pm on Nov 19, 2009 (gmt 0)

Gate2Shop...I will check into it more (no reply to online chat)...but ouch! Discount rate of 5.95%? That's scary.

paladin




msg:4028252
 7:05 pm on Nov 19, 2009 (gmt 0)

I'll send you a PM - I have a contact there and can probably get it down

kirikara




msg:4028329
 9:02 pm on Nov 19, 2009 (gmt 0)

I had to use paypal PRO to accept credit card
My entire account only takes euros, and converts to dollars automatically.. it works not cheap though!

Noname_Nick




msg:4028336
 9:17 pm on Nov 19, 2009 (gmt 0)

Paypal pro will not accept us. They deny us based on personal credit reasons, which is total BS since the owner of company has rediculous credit. The guy I talked to even suggested he had too much credit.

Of course, the real reason for denial is that we're a travel company. They just don't have the balls to come out and say that.

Too bad since I used to like Paypal.

Noname_Nick




msg:4031775
 8:06 pm on Nov 25, 2009 (gmt 0)

Well, it seems like a nice guy at Durango merchant services has taken an interest in our business. Does anyone have any experience to share about them?

Noname_Nick




msg:4041047
 11:44 pm on Dec 10, 2009 (gmt 0)

As a follow up - HSBC Canada today confimed that they do not support the Euro.

LifeinAsia




msg:4041058
 12:16 am on Dec 11, 2009 (gmt 0)

Of course, the real reason for denial is that we're a travel company. They just don't have the balls to come out and say that.

You wouldn't want to use them anyway. For travel, you are completely without protection in case someone disputes a charge or uses a stolen credit card through PayPal.

Global Options:
 top home search open messages active posts  
 

Home / Forums Index / WebmasterWorld / Ecommerce
rss feed

All trademarks and copyrights held by respective owners. Member comments are owned by the poster.
Home ¦ Free Tools ¦ Terms of Service ¦ Privacy Policy ¦ Report Problem ¦ About ¦ Library ¦ Newsletter
WebmasterWorld is a Developer Shed Community owned by Jim Boykin.
© Webmaster World 1996-2014 all rights reserved