lorax
msg:3641158 | 10:24 pm on May 3, 2008 (gmt 0) |
Personally, I'd rather the visitor not fully realize the site is adapting to them. I like to deliver content (read: product selections) based on previous purchases, geography & season, age, etc...
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buckworks
msg:3641162 | 10:30 pm on May 3, 2008 (gmt 0) |
Do you mean when a person is logged into their account or just when they're using the site at large? Unless I'm either logged in, or my name is appearing in response to a sequence where I have explicitly and very recently submitted my info, that sort of thing makes me feel spied on. Personalization need to be done with a light hand or else it can give people the creeps.
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jsinger
msg:3641174 | 11:40 pm on May 3, 2008 (gmt 0) |
| really enjoy working with dynamic sites. Just having the ability to "personalize" the visitor experience makes all of this that much more fun! |
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Fun for you perhaps, but I'm gone whenever a site gets personal. If a site wants to be personal let it post a telephone number where I can call and speak with a real person. Why would shoppers feel warmer toward sites that are warehousing information about them? Creeped is as good a word as any.
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pageoneresults
msg:3641203 | 1:22 am on May 4, 2008 (gmt 0) |
| Do you mean when a person is logged into their account. |
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Oh, strictly after login. There's nothin' creepy about this. ;)
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flyerguy
msg:3642313 | 10:03 pm on May 5, 2008 (gmt 0) |
The Amazon experience delivers personal info that I actually use. I've been checking out one genre of books one day, something completely different the next, and the next day it comes up with genuinely time-saving, resourceful suggestions. Disclaimer: I have a perhaps somewhat elevated trust level with them since I rely on them for web services, but if the info is truly useful why would someone feel creeped out? Any kind of basic ecommerce transaction is a warehousing of information of the most sensitive type, if a system can extract shopping tips from the pages i've been to then more power to them.
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flyerguy
msg:3642336 | 10:21 pm on May 5, 2008 (gmt 0) |
Speaking of %Firstname%, for some reason when I login to Amazon, it says "Welcome, (not ? then click here)" i.e. missing my name. Apparently I am the man with no name. Funny that these types of bugs bubble up on the largest of sites. Still, I shop away..
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