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Staying off the MATCH list
... any tips
Habtom




msg:3636047
 5:26 am on Apr 27, 2008 (gmt 0)

One of the scariest things that can happen to any one interested in Merchant accounts is to be on the MATCH list.

  • Excessive chargebacks,
  • frauds, and
  • violating the terms and conditions

    ...are the ones I know which can get you on the list. I would be interested in any MATCH related tips/stories.

    Any one?

  •  

    jake66




    msg:3636088
     8:33 am on Apr 27, 2008 (gmt 0)

    What is the MATCH list? I haven't seen anything about this before until just now.

    Habtom




    msg:3636095
     9:17 am on Apr 27, 2008 (gmt 0)

    Jake, here are a couple of links to previous dicussions:

    Terminated Merchant File/ TMF / Match List [webmasterworld.com]

    Gateways and Merchant Accounts - Oh My! [webmasterworld.com]

    ---

    <added> It is a database of *black listed* merchant account holders started by Mastercard but maintained by both Mastercard and Visa currently. </added>

    [edited by: Habtom at 9:19 am (utc) on April 27, 2008]

    Corey Bryant




    msg:3636221
     4:05 pm on Apr 27, 2008 (gmt 0)

    Doing business properly, vetting transactions, and taking care of your customers.

    And keeping in constant contact with your merchant account provider if you process a transaction higher than what you told them or if you might be going over your monthly limit.

    Just take care of your business and it should not be a worry.

    Habtom




    msg:3636287
     7:10 pm on Apr 27, 2008 (gmt 0)

    Corey, I agree. Thanks for that.

    I think the business goal shouldn't be to struggle not to be listed as such, but to do business well to the best reliable way you can.

    Herath




    msg:3636890
     6:18 pm on Apr 28, 2008 (gmt 0)

    Request a dedicated manager for your account. That way the manager will get in touch with you on issues with your account before they get escalated to higher alerts. I think most MBs offer a didicated manager for volume more than 100k $ a month.

    Also you dont have to go through regular crappy support when you want to get somthing done quick.

    AmiroCMS




    msg:3641096
     7:07 pm on May 3, 2008 (gmt 0)

    The only relatively good thing about TMF/MATCH list that it is not permanent. Merchant should be removed from there after 5 years.
    I wish they offer "parole release" and "supervised processing" after 3 years :) LOL

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