homepage Welcome to WebmasterWorld Guest from 54.226.173.169
register, free tools, login, search, pro membership, help, library, announcements, recent posts, open posts,
Become a Pro Member
Home / Forums Index / WebmasterWorld / Ecommerce
Forum Library, Charter, Moderators: buckworks

Ecommerce Forum

    
Authorize.net down?
All orders through authorize.net are being declined with no decline reason
lynxer




msg:3511591
 10:14 pm on Nov 22, 2007 (gmt 0)

Anyone else experiencing this?

We have a busy e-com site that uses authorize.net as a gateway that has been declining orders all day with no decline reasons.

We cut off AVS to see if that was an issue and orders still won't go through.

They're closed, not responding to emails, and I was wondering if any one else was experiencing this.

 

tylerh




msg:3511633
 11:19 pm on Nov 22, 2007 (gmt 0)

We use authorize.net as well and haven't noticed declined transactions today. Perhaps you have reached the monthly limit from your merchant provider? In the past we have had this hapen and all visa/mc transactions are declined until they raise the limit.

lynxer




msg:3511647
 11:44 pm on Nov 22, 2007 (gmt 0)

I hadn't even though of that.
It *has* been an amazing month in terms of sales volume.

What a horrible time for this to happen.
I'll check with them as soon as they open tomorrow.

Corey Bryant




msg:3517382
 6:10 pm on Nov 30, 2007 (gmt 0)

Usually the gateway won't shut you down for that. The merchant account provider should suspend your account but most understand this time of the year

You should be in constant communication with your provider as well to help ensure all funds are deposited into your account.

-Corey

Global Options:
 top home search open messages active posts  
 

Home / Forums Index / WebmasterWorld / Ecommerce
rss feed

All trademarks and copyrights held by respective owners. Member comments are owned by the poster.
Home ¦ Free Tools ¦ Terms of Service ¦ Privacy Policy ¦ Report Problem ¦ About ¦ Library ¦ Newsletter
WebmasterWorld is a Developer Shed Community owned by Jim Boykin.
© Webmaster World 1996-2014 all rights reserved