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customer service (other side)
need a short rant
LifeinAsia




msg:3398640
 11:03 pm on Jul 18, 2007 (gmt 0)

Got a message through the Contact Us form this morning from someone asking about transportation from her town to the airport. I replied with a link to our site that contains all the airport transortation information and also suggested that she might want to just take a taxi becuase her plane leaves so early and the first scheduled bus might be cutting things too close.

Just got a response from her that basically and sarcastically thanked me for being lazy and not helping her at all. She then informed me that she would ask someone else because a taxi would be too expensive.

Well EXCUSE me missy! I guess I missed the memo where I had been demoted to your personal, unpaid, research assistant who is expected to drop all his urgent projects, call across 8 time zones and wake some local people up to find out the same information that is provided on the page I gave you!

</rant>

 

BaseVinyl




msg:3398642
 11:06 pm on Jul 18, 2007 (gmt 0)

Looks like someone missed snack time!

akmac




msg:3398644
 11:14 pm on Jul 18, 2007 (gmt 0)

Yeeaaaaahh, I'll go ahead and get you a copy of that memo...

Essex_boy




msg:3398746
 2:39 am on Jul 19, 2007 (gmt 0)

I think its a bit poor you arent going to be there to pick her up free of charge ;)

LifeinAsia




msg:3399154
 3:43 pm on Jul 19, 2007 (gmt 0)

I think its a bit poor you arent going to be there to pick her up free of charge

I think that part is in a second missing memo. Along with the part about having to refuse any offered tip.

oldpro




msg:3399204
 4:32 pm on Jul 19, 2007 (gmt 0)

She can afford a plane ticket, but a taxi is too expensive?

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