Msg#: 3287035 posted 11:56 am on Mar 20, 2007 (gmt 0)
I have been operating my e-commerce site for a wile. But I have decided that the payment screen does not look professional enough, I donít believe my customers understand that their details will be looked after. I currently have a 3rd party credit card processor so this may also be off-putting to my customers.
So my question is to you,
How can I make the payment page look superiorly professional?
I could fill it us with a nicely formatted box with colourful images explaining how secure it is. But what should really be there to influence my customers to say. YES I trust you!
Msg#: 3287035 posted 12:35 am on Mar 21, 2007 (gmt 0)
Try making a purchase on your site using a computer that has the default windows security settings (not your computer). See if it gives any warnings. I had this problem once. My computer sailed through, but one with all the windows security enabled did not like the site. Kevin
Msg#: 3287035 posted 10:27 am on Mar 22, 2007 (gmt 0)
What country are you in? If you are in the United States, a merchant account with an electronic payment gateway will help keep your customers on your site.
There are some 3PP that will also help you as well keep customers on your site depending on the country you are. If the 3PP is not well known by your customers or not well liked, they might not want to use them. Some 3PP will require them to be members as well